Endless Youth Products

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me From: [redacted] Sent: Thursday, October 22, 10:PM To: drteam Subject: [redacted] I apologize for the delayI would like for my complaint ID [redacted] against Heights Audiology to read as Closed and I am satisfy with ResolutionThank You

My office was notified of the lost hearing aids on February 19, per our chart record and warranty replacement paperworkReplacement aids were ordered at that timeIt takes several weeks for aids to come in and be programmed for fittingThe replacement aids are in the office and the patient had been notified via telephone that they were ready for pickupHe was called again today 4/25/and informed via telephone that the aids are readyHe states that he is sickHis aids are in office, programmed and ready for pick up.I do not know why the complaint states dates in November or Feb 1, Our notification of loss was on Feb 19,

Refund issuedThis patients chart was pending further contact from her insurance company ***I hade not been notified by my staff of her attempts to get this money refunded and could have easily issued it at any time during our ongoing contacts regarding her care

My office was notified of the lost hearing aids on February 19, 2016 per our chart record and warranty replacement paperwork. Replacement aids were ordered at that time. It takes several weeks for aids to come in and be programmed for fitting. The replacement aids are in the office and the...

patient had been notified via telephone that they were ready for pickup. He was called again today 4/25/16 and informed via telephone that the aids are ready. He states that he is sick. His aids are in office, programmed and ready for pick up.I do not know why the complaint states dates in November 2015 or Feb 1, 2016. Our notification of loss was on Feb 19, 2016.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.

[A default letter is...

provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  
 From: [redacted] Sent: Thursday, October 22, 2015 10:22 PM To: drteam Subject: [redacted]   I apologize for the delay. I would like for my complaint ID [redacted] against Heights Audiology to read as Closed and I am satisfy with Resolution. Thank You