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Enegen, LLC

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Reviews Enegen, LLC

Enegen, LLC Reviews (5)

To date, no one in our home office has received any notifications from Mr [redacted] in regard to this warranty claim It may be that the customer was contacting the representative directly, or the contact information was outdated For the fastest response, customers should contact our home office directly via fax, email, phone, or regular mail Upon receiving this complaint, our office immediately contacted the manufacturer of this unit that holds the warranty in order to resolve this complaint The manufacturer confirmed yesterday that they had a warranty technician in contact with Mr [redacted] via phone in order to start the claim process and resolve this situation This resolution should satisfy the customer's complaint Thank you for your mediation and time

PLPRODUCT SAVED OUR FRIDGE!
I am very happy to write to you about our results with your productsWe had to have electrical work done under our house due to old wiring and damage to wiring when workers were installing "clean space" and blasting for mold using soda ashWe had a multitude of wires under the houseOur electrician got confused somehow with all those wires and ended up wiring our refrigerator with a volt connection instead of a This was not discovered until three days later when we began smelling hot wires and traced the smell to our fridgeWe unplugged the fridge and called the electricianHe determined the problem and corrected the wiring under the houseHe was sure we would have damage to our appliance, since it had been improperly wired for three full daysHe arranged for us to have it checked outBut the fridge was cold and the ice maker was working after the rewireWe told him not to worry about itOur fridge was fineThe only thing we could attribute the survival of our fridge was to the Enegen Guardian Box we had installed a few weeks beforeObviously the product did the job of protecting our fridge by regulating the appropriate voltage thus protecting our appliance and our homeNeedless to say, our electrician was duly impressed--and we were too!
WE ARE BELIEVERS IN THIS PRODUCT---FOR SURE!!

We are very sorry the customer was unable to contact us. We have changed some of our contact information in the last year. We are sending a letter today with updated contact information as well as the refund check for the bulbs not received. As far as the issue stated about our
website, we have had our IT specialist look into the issue, and he states that everything is working properly. Please see the attachments for the copy of the refund check that is being sent to this customerThank you for your time and mediation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
 
[redacted]

To date, no one in our home office has received any notifications from Mr. [redacted] in regard to this warranty claim.  It may be that the customer was contacting the representative directly, or the contact information was outdated.  For the fastest response, customers should contact our...

home office directly via fax, email, phone, or regular mail.  Upon receiving this complaint, our office immediately contacted the manufacturer of this unit that holds the warranty in order to resolve this complaint.  The manufacturer confirmed yesterday that they had a warranty technician in contact with Mr. [redacted] via phone in order to start the claim process and resolve this situation.   This resolution should satisfy the customer's complaint.  Thank you for your mediation and time.

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Address: 100 N Cummings St, Fulton, Mississippi, United States, 38843-1106

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www.enegenllc.net

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Shady, yet now dead: once upon a time this website was reported to be associated with Enegen, LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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