Ener Star

Initial Business Response / [redacted] (1000, 15, 2017/11/02) */ I will pay Ms [redacted] for cost of repair and offer her years of free seasonal clean and checks Due to issues with office manager, she was recently let go, I was not receiving messages or mailI am combing through it all I will be sending a check out by the end of next week with a letter of apology and the offer of free clean and checks I apologize for not resolving this and responding sooner Tim [redacted] Initial Consumer Rebuttal / [redacted] (3000, 23, 2017/11/17) */ I did submit a response on November 9th by emailI just sent a copy of that to [redacted] with the Revdex.comNo check has been received from the business as of this date Thank you [redacted] Hi ***, I just check and it looks like the complaint was closed because I didn't respondI did respond by email on Thursday November I sent a copy of it below If the case is closed I hope the owner sends a check and makes good on his promiseNothing has been received as if today's date Thank you! [redacted]

Initial Business Response /* (1000, 15, 2017/11/02) */
I will pay Ms [redacted] for cost of repair and offer her 2 years of free seasonal clean and checks.
Due to issues with office manager, she was recently let go, I was not receiving messages or mail. I am combing through it all.
I will be...

sending a check out by the end of next week with a letter of apology and the offer of free clean and checks.
I apologize for not resolving this and responding sooner
Tim [redacted]
Initial Consumer Rebuttal /* (3000, 23, 2017/11/17) */
I did submit a response on November 9th by email. I just sent a copy of that to [redacted] with the Revdex.com. No check has been received from the business as of this date.
Thank you.
[redacted]
Hi [redacted],
I just check and it looks like the complaint was closed because I didn't respond. I did respond by email on Thursday November 9. I sent a copy of it below.
If the case is closed I hope the owner sends a check and makes good on his promise. Nothing has been received as if today's date.
Thank you!
[redacted]