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Energy One of Phoenix, LLC

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Reviews Energy One of Phoenix, LLC

Energy One of Phoenix, LLC Reviews (1)

At first look and working with this business, they will wow you with testimonials and promise incredible energy savings It is not until your windows are installed that you will see how they really treat their customers and the savings promised in our case is minimal at best Our home was supposed to be the perfect home for a window upgrade because the window frames were metal and the glass was single pane We were told in writing we should see 40-50% energy savings because of our old inefficient windows We achieved a 2% total annual savings The company is deceptive in their marketing and you will have to document everything in writing when anyone agrees to do anything for youThe interior caulk used is a different color shade than the window frame and causes a tricolor effect at each opening Frame is one color, the caulk is a different color and then your wall paint color (they never disclose this before install) They promised to paint to match the interior (something they said they never do) and remove the glaring obvious excess caulking all over the interior frames and then decided not to complete itSomething as simple as your screens that come with the windows should slide easily and stay in place (ours don't) We were told there is nothing they can do about itHow is this possible with brand new windows and screens Their attention to detail is lacking to the point it became a safety issue for my family separate window opening/closing latches were not properly securing the windows and no one said a word I am still waiting for a replacement to correct the third one and have not heard from anyone since they guy was here to take a look It was ordered over months ago and I was told it would be 4-weeksIt took them times ordering the same replacement sash to get it to fit right and not be bowedI could go on and on with more points where they fall short, try to get by without doing what's right for the customer, but I believe this is enough for you to now make an informed decision and hopefully spend your hard earned money with anybody other than Energy OneIf this review saves one person from going through 1/of what my wife and I did for over a year, then it was worth every second it took to write and share it

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