Initial Business Response /* (1000, 6, 2016/01/25) */
I am a co-owner. Our agreement was to install a HVAC system & duct package was with [redacted] Builders not [redacted] We do not know who the new home owners are and have no contact info for them. We leave information about the system and...
registration at the home when we have finished installing the equipment. It is the builders responsibility to inform the new home owners about the system. We do not receive information about when the house sells or who the purchasers are. If we were contacted or made aware of his problem prior to his hiring another company to service the unit, we might have been able to work something out.
Initial Business Response /* (1000, 6, 2016/01/25) */
I am a co-owner. Our agreement was to install a HVAC system & duct package was with [redacted] Builders not [redacted] We do not know who the new home owners are and have no contact info for them. We leave information about the system and...
registration at the home when we have finished installing the equipment. It is the builders responsibility to inform the new home owners about the system. We do not receive information about when the house sells or who the purchasers are. If we were contacted or made aware of his problem prior to his hiring another company to service the unit, we might have been able to work something out.