We sent a brand new engine to the customer, after messing with it for some time, he decides he does not want to make the need changes to make the Yanmar he ordered. I agreed if he sent the new engine back, we would then rebuild his old engine and send it back to him. We are waiting on
him to return the new engine we sent him
[A default letter is provided here which indicates your acceptance of the business's
response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
We received the engine, no payment ever made, we sent the engine back, as requested, just as we received it on the pallet. We paid shipping in and shipping out. Cost us over $300 in shipping cost.
We sent a brand new engine to the customer, after messing with it for some time, he decides he does not want to make the need changes to make the Yanmar he ordered. I agreed if he sent the new engine back, we would then rebuild his old engine and send it back to him. We are waiting on
him to return the new engine we sent him
[A default letter is provided here which indicates your acceptance of the business's
response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
We received the engine, no payment ever made, we sent the engine back, as requested, just as we received it on the pallet. We paid shipping in and shipping out. Cost us over $300 in shipping cost.