Engines Only

Our prices change on a weekly or monthly basis The customer could have called or asked the attendant for the current price at any time Most customers are very aware of current pricing We can offer a coupon for the $to be added to his next load should he desire to bring in another load Currently we are not paying, but charging for white goods being brought in because the price for steel is so low We do not expect that to change for the next few months

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Island Recycling takes complaints seriously We share the complaints with our employees and point out how maybe the customer could have been handled in a better manor We apologize to the customer for any problems that may have existed I have also talked with our operations
manager, Kevin, for follow through on his promises to return calls

I would like the company Island Recycling to inform would be customers like me to be given adequate notice that they will not be paying me and others who bring white goods recyclables to their yard without any monetary compensation. I would like them also to pay me at least $20 for the gas and my...

labor efforts that it took me time to load and off load my truck of the used appliances that I delivered to their yard. They need to put some kind of signage or be informed verbally of the non-payment rules for white goods being dropped off at their yard by unknowing customers such as me. I hope this answers the resolution for this complaint. Thanks for your time and effort in looking into this complaint.

Our prices change on a weekly or monthly basis.  The customer could have called or asked the attendant for the current price at any time.  Most customers are very aware of current pricing.  We can offer a coupon for the $20 to be added to his next load should he desire to bring in another load.  Currently we are not paying, but charging for white goods being brought in because the price for steel is so low.  We do not expect that to change for the next few months.