England Law Office

See AttachmentAs per our phone conversation I am writing this letter to explain the complaint from *** happened at car wash on 4/29/As you've known, we wash hundreds cars per day, and the working in the tunnel all by soft clothThere is no way the soft cloth crack the windshieldI
was not rude I tried to explainThe windshield was crack before, was so dirty, customer could not see itAfter the wash, customer realizedI am really appreciable customers to return to N.H Carwash, honestly, I walked the customer through the car wash tunnel to see wash by soft clothI am definitely that the crack windshield was cracked before entering to the car washThank you so much for your consideration