English Aire Apartments Reviews (2)
English Aire Apartments Rating
Address: 1919 Burton Dr, Austin, Texas, United States, 78741
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In response to complaint ID [redacted] Attached please find completed work # [redacted] and a copy of page of the signed TAA lease for [redacted] & [redacted] Work order number [redacted] dated 7/11/the day reported not 6/21/as stated by Mr [redacted] Work order reported "AC leak and carpet wet"Please note that work was completed on 7/13/Technician's Notes: Unclogged A/C drain line, vacuumed (wet vac) carpet and replaced A/C filterWork was performed by [redacted] maintenance technician for English Aire ApartmentsIf their request had been made in writing as is required per their lease (paragraph and 26,2) copy of initialed lease attached this complaint could have been avoidedMrand Mrs [redacted] have two dogs in their apartment home and the smell in their unit maybe dog urine and not moldPlease let me know if there is any other information you may require to close this complaint
In response to complaint ID [redacted]. Attached please find completed work #[redacted] and a copy of page 5 of the signed TAA lease for [redacted] & [redacted]. Work order number [redacted] dated 7/11/2016 the day reported not 6/21/2016 as stated by Mr. [redacted]. Work order reported "AC leak and carpet...
wet". Please note that work was completed on 7/13/2016. Technician's Notes: Unclogged A/C drain line, vacuumed (wet vac) carpet and replaced A/C filter. Work was performed by [redacted] maintenance technician for English Aire Apartments. If their request had been made in writing as is required per their lease (paragraph 26.1 and 26,2) copy of initialed lease attached this complaint could have been avoided. Mr. and Mrs. [redacted] have two dogs in their apartment home and the smell in their unit maybe dog urine and not mold. Please let me know if there is any other information you may require to close this complaint.