Engraveables

Please be advised that I met with the home owners on September **, due to the home owners availability During our visit, Super-Charged Electric Incdetermined that the wires that were used in the original installation were adequate and to code Everything was explained to [redacted] in detail and the end result was Super-Charged Electric, Incis not at fault for the poor connection [redacted] and [redacted] have been receiving [redacted] was present during the visit and was left satisfied after our thorough evaluation Thank you, Vincent V [redacted]

RE: Complain ID [redacted] To Whom It May Concern: In regards to the formal complaint filed by [redacted] ***, Super-Charged Electric, Incwould like to formally dispute the alleged acquisition of improper cables being installed at [redacted] Super-Charged Electric, Inc was hired in (12-years ago) through a general contractor M.R.S Incto perform electrical work at [redacted] ***Part of the work required coax cables to be installedThe wires that were installed into the residence of [redacted] were the appropriate coax cables used in Note that these wires were standard in the cable industry in 2004, 12-years ago, they have since been upgradedSuper-Charged Electric, Inchas no way of guaranteeing wiring that was done 12-years ago is to code in the currentThere were no complaints of any issues made by [redacted] prior to July **, Please note that [redacted] contacted our office on Tuesday July **, for the first time to make us aware of the issueMy secretary who spoke to [redacted] took the message and let [redacted] know the message would be given to me and I would contact him to review furtherThis complaint was filed to the Revdex.com by [redacted] the same day as the first phone call to usThis gave Super-Charged Electric absolutely no time to contact either owner or go visit the site to evaluateI did however try returning their call, but there was no answerWe would also like to note that the start date that [redacted] recognized the issue was noted on the complaint as 616, a month prior to anyone ever contacting Super-Charged Electric, IncAs a reputable licensed electrical company of over years, Super-Charged Electric, Inccan assure that we would never put the safety of any client in jeopardy and only use the appropriate New York City electrical code approved equipment to complete the jobIf any further explanations are needed, please don’t hesitate to contact me at ###-###-#### Sincerely, Vincent V [redacted] President License # [redacted] SUPER-CHARGED ELECTRIC, INC [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Please be advised that I met with the home owners on September **, due to the home owners availability During our visit, Super-Charged Electric Incdetermined that the wires that were used in the original installation were adequate and to code Everything was explained to *** *** in detail and the end result was Super-Charged Electric, Incis not at fault for the poor connection *** *** and *** *** have been receiving *** *** was present during the visit and was left satisfied after our thorough evaluation. Thank you, Vincent V***

RE: Complain ID *** To Whom It May Concern: In regards to the formal complaint filed by *** ***, Super-Charged Electric, Incwould like to formally dispute the alleged acquisition of improper cables being installed at ** *** *** *** *** ** *** Super-Charged Electric, Inc
was hired in (12-years ago) through a general contractor M.R.S Incto perform electrical work at ** *** *** *** *** ** ***Part of the work required coax cables to be installedThe wires that were installed into the residence of *** *** were the appropriate coax cables used in Note that these wires were standard in the cable industry in 2004, 12-years ago, they have since been upgraded Super-Charged Electric, Inchas no way of guaranteeing wiring that was done 12-years ago is to code in the currentThere were no complaints of any issues made by *** *** prior to July **, Please note that *** *** contacted our office on Tuesday July **, for the first time to make us aware of the issueMy secretary who spoke to *** *** took the message and let *** *** know the message would be given to me and I would contact him to review further This complaint was filed to the Revdex.com by *** *** the same day as the first phone call to usThis gave Super-Charged Electric absolutely no time to contact either owner or go visit the site to evaluateI did however try returning their call, but there was no answerWe would also like to note that the start date that *** *** recognized the issue was noted on the complaint as 6/**/16, a month prior to anyone ever contacting Super-Charged Electric, Inc As a reputable licensed electrical company of over years, Super-Charged Electric, Inccan assure that we would never put the safety of any client in jeopardy and only use the appropriate New York City electrical code approved equipment to complete the job If any further explanations are needed, please don’t hesitate to contact me at ###-###-#### Sincerely, Vincent V*** President License # *** SUPER-CHARGED ELECTRIC, INC* *** *** *** *** ** ***
*** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:MrV*** has NOT called my husband as he said he tried doing because there is no record or message on my husband's mobile phone of him callingFor the record my husband's name is NOT *** *** but *** *** and there is no *** *** at our addressMrVincent V*** needs to put more energy into making contact with us and not just simply replying to the Revdex.com with no substance and then this issue could be resolvedPlease ask MrV*** to call my husband so this issue can be successfully resolvedThank you. Sincerely*** ** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Please be advised that I met with the home owners on September **, 2016 due to the home owners availability.   During our visit, Super-Charged Electric Inc. determined that the wires that were used in the original installation were adequate and to code.   Everything was explained to [redacted] in detail and the end result was Super-Charged Electric, Inc. is not at fault for the poor connection [redacted] and [redacted] have been receiving.  [redacted] was present during the visit and was left satisfied after our thorough evaluation.  Thank you, Vincent V[redacted]

RE: Complain ID [redacted] To Whom It May Concern: In regards to the formal complaint filed by [redacted], Super-Charged Electric, Inc. would like to formally dispute the alleged acquisition of improper cables being installed at [redacted] Super-Charged Electric, Inc....

was hired in 2004 (12-years ago) through a general contractor M.R.S Inc. to perform electrical work at [redacted]. Part of the work required coax cables to be installed. The wires that were installed into the residence of [redacted] were the appropriate coax cables used in 2004. Note that these wires were standard in the cable industry in 2004, 12-years ago, they have since been upgraded. Super-Charged Electric, Inc. has no way of guaranteeing wiring that was done 12-years ago is to code in the current. There were no complaints of any issues made by [redacted] prior to July **, 2016. Please note that [redacted] contacted our office on Tuesday July **, 2016 for the first time to make us aware of the issue. My secretary who spoke to [redacted] took the message and let [redacted] know the message would be given to me and I would contact him to review further. This complaint was filed to the Revdex.com by [redacted] the same day as the first phone call to us. This gave Super-Charged Electric absolutely no time to contact either owner or go visit the site to evaluate. I did however try returning their call, but there was no answer. We would also like to note that the start date that [redacted] recognized the issue was noted on the complaint as 6/**/16, a month prior to anyone ever contacting Super-Charged Electric, Inc. As a reputable licensed electrical company of over 30 years, Super-Charged Electric, Inc. can assure that we would never put the safety of any client in jeopardy and only use the appropriate New York City electrical code approved equipment to complete the job. If any further explanations are needed, please don’t hesitate to contact me at ###-###-#### Sincerely, Vincent V[redacted] President License # [redacted] SUPER-CHARGED ELECTRIC, INC. [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:Mr. V[redacted] has NOT called my husband as he said he tried doing because there is no record or message on my husband's mobile phone of him calling. For the record my husband's name is NOT [redacted] but [redacted] and there is no [redacted] at our address. Mr. Vincent V[redacted] needs to put more energy into making contact with us and not just simply replying to the Revdex.com with no substance and then this issue could be resolved. Please ask Mr. V[redacted] to call my husband so this issue can be successfully resolved. Thank you. Sincerely[redacted]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]