Enhanced Health

To whom it may concern,On behalf of the company, I apologize for the inconvenience that we have caused you.To address your concern, we provide service wherein a customer will receive a full day supply under the day trial periodUpon signing up for trial program, you also have to notify us within the trial period to let us know whether you want to proceed or just cancel the accountFailure to do so, the account will get charge for the full cost of the product right after the day trial period and get enrolled with our monthly subscriptionApproximately days from the day you signed up, we will send another set and your account will get charge for the package we will sendThe trial Terms and Conditions that we are referring about is actually on the very first part of our sign up pages or on our order pagesIt is the same as creating an account to any online services, for you to be able to create an account you will be ask to read and accept the Terms of serviceThis applies to all merchant accounts like Facebook, Yahoo, Google, Microsoft, etc.Regarding your request of refund, it shows on our system that we already provided the full amount as a refundYou contacted us thru phone and you was assisted by one of our customer service representative, we came up with a solution to grant your request as a settlement and for your satisfaction.Your subscription was canceled as wellRest assured that no more future charges will be taken out & no more products will be sent outIf you have any further concerns, please don't hesitate to contact us through phone or via email.Thank you