Enjoy CPR Safety Training

Greetings,
Customer has received a full refund and is waiting for their credit card company to post their credit back to their account if not already done soAlso the customer had a "Site Coordinator" that was responsible for coordinating canceled classes, which was outside of our
control and not affiliated with our organizationRefund details are below:
Transaction Details
Website Payments *** *** *** (Unique Transaction ID #***)This transaction has been refunded.For further details please see transaction ***
Original Transaction
Date
Type
Status
Details
Gross
Fee
Net
Jun 12, Payment From *** ***
RefundedYou have refunded this payment in full.You have refunded this payment in full $USD
-$USD
$USD
Related Transaction
Date
Type
Status
Details
Gross
Fee
Net
Jul 23, Refund
Completed
Details
-$USD
$USD
-$USD
Total:
$USD
-$USD
-$USD
Name:
*** *** (The sender of this payment is Unregistered)
Email:
***
Payment Sent to:
[email protected]
Shopping Cart Contents
Qty
Item
Options
Price
WA - Tuesday, June 24, (5:00pm - 7:00pm) *** *** *** *** *** * *** *** *** *** (Coordinator: Pam B***)
$USD
Amount
$USD
Order Description:
Shopping Cart
Item Total:
$USD
Sales Tax:
$USD
Shipping:
$USD
Handling:
$USD
Total amount:
$USD
Fee amount:
-$USD
Net amount:
$USD
Invoice ID:
***
Date:
Jun 12, Time:
09:53:PDT
Status:
Refunded Create a Transaction
You have refunded this payment in full

From: [redacted]<[redacted]@[redacted].com>Date: Tue, Apr 5, 2016 at 11:23 AMSubject: Re: 11233483To: [redacted] <[redacted]@myRevdex.com.org>Please forgive my oversight.  I didn't realize they went ahead and issued the refund.  I appreciate your help and wish you a pleasant day!
Regards,
[redacted]

Greetings,This customer has complained about our refund policy, which this customer agreed to, as they indicated that they registered online, created their account, and their card was declined. We took another form of payment over the phone to apply to their account online, which they already...

created and agreed to our refund policy. In addition, the customer immediately get's an email indicating that they have 24 hours to request a 100% refund. However to resolve this matter, we have issued a 100% refund to this customer [redacted]  (Refund Unique Transaction ID # [redacted]). The World Institute of SafetyEnjoyCPR Training Division

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]