Terrible customer service at the Sugar Land TX location-DO NOT GO THERE
I do not recommend the Sugar Land location. Representative name Nur is extremely rude, she talks all over you and will not listen to what you have to say. They do not send out invoices to let you know that you have unpaid balances and when you call to ask about they said it’s not their responsibility and that you need to call and ask what your balance is or if you even have a unpaid balance. They mentioned sending out invoices but I have never received one single invoice since starting allergy treatment there and my co workers never ever received any invoices as well. I have heard so many complaints about this place and have now witnessed it myself. When asked to speak with a manger they replied we don’t have one.
This is the first time I have encountered a medical facility that does not send out customers invoices so we can pay and when asked about it get rude answer, very unprofessional and no customer service at all.
If there was a negative rating, I would rate it -10.
This is the first time I have encountered a medical facility that does not send out customers invoices so we can pay and when asked about it get rude answer, very unprofessional and no customer service at all.
If there was a negative rating, I would rate it -10.