Enterprises, LLC

I am responding to ID: [redacted] I have read [redacted] concerns and the one thing that she fails to realize is that she entered into a contract and pulled outThe reason stated was that her colleagues looked over the contract/proposal and realize that some of the things that were in the contact she does not need, AFTER SHE SINGED AND AGREED TO THE CONTRACTShe was well aware of what she was getting intoNow saying she was not happy with the art work, but in the attached file have attached clearly tell that she ok with the last logo but she just wanted us to change the handwriting Once again my company and I has made a number of attempts to quell dissatisfaction expressed by [redacted] In addition to agreeing to do additional work for her company, we also extended to her the opportunity to alter the terms of our agreement, even after we had already established the terms of the deal and signed the contract It is very unfortunate that we have yet to be able to come to a suitable arrangement; however, we are confident that the attempts that we made to please [redacted] were themselves in good faith; we are equally as confident in stating that we went above and beyond what we were required to do, as per the terms of our contract I am not sure why [redacted] wrote you guys simply because this case is schedule to go in front of a judge on June *, 2014, attached you will find the files along with a email from [redacted] as well pulling out of the contract and understanding by doing so her refund will most likely not be reimburseAlso at the very end of the email she also stated that she liked the last logo we designed but just wanted us to change the writing, which was minor This case is going to court on June *, 2014, there is know reason we should be going back and forth

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:Yes, I agreeThere is no reason to be going back and forthWhat is the point? The company never took customr service It really is a shameI am saddenedThere is no regard for the customer and this process is just hammering the nail in the coffinI have been in business for thirty years and during that time I have always made an effort to support small businessI am so very disappointed at this behaviorI do hope that they will get a better understanding of good customer service at some point, as opposed to arguing over every penny and not willing to compromiseIt is the customer that makes your business and the customer is not just one personEighty (80%) of my business is by referrals I do not believe our complaint will be resolved in this forumTheir interpretation of facts is distortedFact is the company has our $1, and we have absolutely nothing to show for itIt is called UNJUST ENRICHMENTWe had an agreement and the work was not to our satisfaction so I told them to try something else and they stated in writing, that they would do it at their own discretionWhen you are being paid on a job by the month and you do work, not at your discretion, but as directed by the person paying you We offered a generous settlement to avoid all this which was refusedSo I am through with this back and forth Wishing you all the best in your future endeavorsPeace In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]