Entourage Moving System

Sorry for any damagesI think this is fairI will take it to the higher ups so we can get it resolved

Tell us why here...This message originally read on 9/4/ Revdex.com Serving New Jersey [redacted] This guy does not know what he wants lol I offered him $before he contacted the Revdex.com, but he decided to tarnish our name instead And now he wants to play games more games with me I will think it over and get back at to him at a later date.Thank you, [redacted] Entourage Moving System

Sorry for the delayA check will be mailed out next week

To whom it may concern,The home owner Mr [redacted] told me that the $estimate is to paint two ceilings and the entire room We put a small hole in the ceiling, there was no other damage to the walls or ceilings I spoke to our local professional painter and he informed us that $is more then enough to cover the cost to paint and repair the hole in the ceiling $for one gallon of paint and $for the labor = $ This was paid to the home owner Mr [redacted] on July 23, That was our final offer.Thank you, [redacted] Entourage Moving System

Dear Mr [redacted] ,We are sorry for the damages that had occurred during your relocation Please contact our claim company and they will assist you with your claim of the damaged itemsClaim Company: [redacted] Claim ManagementWebsite: [redacted] RayDispatch Dept

This customer was issued a $refundThis customer told us they had cubic feet to moveWhen we arrived it turned out they had way more stuff then they told usOur agreement which they electronically signed states that there is no refund if you cancel when we are thereWe have to pay fuel and a crew to go out thereWe still gave him a partial refundWhen I spoke to him over the phone I asked him if refund was good enough and he said yesWe only kept $of his deposit to cover gas, tolls and labor for the crew we sent out to himIf he would have told me over the phone that he was unsatisfied with out resolution I would have gave him a full refundHe acted as if he understood it costs us money just to get to himWe came from Jersey City NJ so its an hour and half driveI am willing to give him a full refund if he removes this complaintI wish he would have been more assertive and told me he was unhappy with our resolutionInstead he tells me he is ok with it then makes a complaintThis could have been resolved weeks ago if he was just honest and up front with us

Dear Revdex.com,After doing a extensive search of all our records/contracts and data, I have realize that we have no record of this gentleman I would like to see a copy of a Entourage Moving System bill of lading with his name on it I would have to believe that we never moved this personThank you, [redacted] Entourage Moving System

Complaint: [redacted] I am rejecting this response because: "I spoke to our local professional painter" is not sufficient cause to reject the quote provided Had a formal quote been provided at lesser cost, Mr [redacted] might have been willing to work with an alternate vendor to complete the repair As it stands, the repairs have been completed with the original vendor and the cost is a direct result of the damage caused during the move Please reimburse the amount paid to the contractor to repair and paint the ceiling Regards, [redacted]

We stand by our final offer of $140.00, in which was paid.Thank you, [redacted] Entourage Moving System

We will be contacting customer for her refund

Complaint: [redacted] I am rejecting this response because: I know that I do qualify for the refund because the business broke our binding contract when the movers came the day of the scheduled move and said they would not take the money Mr [redacted] quoted and accepted that I give them to move After I worked for weeks to pack and downsize my apartmentI would like to add that I am disabled and it was difficult and painful to meets Mr***'s requirementsAlso this company has misrepresented how they workWhen I spoke with Mr [redacted] on several occasions he reassured me every time his company is honest and takes good care of their clients and he expressed over and over again he wouldn't rip me off As of now I wish I could sue them for a lot more money because of the lies and dishonesty and the anguish and suffering I've endured when the company left me here packed and ready to move, then said that I didn't have enough money that nightAt this point it seems that Mr [redacted] is only making excuses to not pay me back only because he is a very dishonest personHe's lied to me now he's lying to everyoneIn the event of another ridiculous excuse from Mr [redacted] I will discuss suing for all of the above reasonsHave a nice day excuses Regards, [redacted] ***

The customer packed all the boxes, if they were packed properly, they would not crush We are not responsible for the boxes that are Packed By Owner(PBO) Mr./Ms [redacted] can contact our claims company on line for the other damaged items at [redacted] Any time,*** [redacted] Entourage Moving System