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Entrust Real Estate Services, L.L.C.

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Entrust Real Estate Services, L.L.C. Reviews (4)

Both repairs have been address, technicians will be at the property within hoursThe tenant has paid late numerous time, we believe he is trying to diffuse late fees by complaining about repairs

Both repairs have been address, technicians will be at the property within 24 hours. The tenant has paid late numerous time, we believe he is trying to diffuse late fees by complaining about repairs.

Ms [redacted] the tenant signed a a binding lease and paid a deposit & rent for the apartment.  We had several applicants that inspected the property and were in line behind her to rent.  Apparently she never inspected the property personally or thoroughly, upon taking possession she said...

the unit was not to her liking and wanted her $ back.  I responded to her that she had signed a binding lease, but I would agree to let her out of the lease once we had the back up tenant take possession.  He took possession Sept 3rd.  I am returning her full deposit and rent less the 2 weeks of rent.  All monies due back to her should be refunded by 9/9/16. I DO NOT SUPPORT NOR BELONG TO THE Revdex.com  RESPONSE TO TENANT: On Sep 5, 2016 7:13 AM, "Greg K[redacted]" <[redacted]> wrote: They $ is in a trust account and should be be released ASAP.. You should have it this week... If I have to drop it off personally I will.. My problem has been since you did sign the lease I still have to go through the steps.. You will receive all the rents thru Sept on and the security & cleaning deposit.. Because we had other applicants that we put off for your application we re-rented it starting Sept 3rd... You will be charged for about 2 weeks of rent... Again the $ is registered in the trust account.. I hope this helps alleviate your concerns and you can get on you way.        Thank you Greg K[redacted] Principal Broker Entrust Real Estate Services O 801-542-8002 M 801-898-5399

Complaint: [redacted]
I am rejecting this response because: Mr K[redacted] said I just didnt want to move in because the unit was not to my liking that is an outright lie. The same day I made the mistake of signing that lease is the same day I informed the employee of Mr K[redacted] named Mary J[redacted] that I would not and could not live there because there was an infestation of cockroaches. At the time of signing the lease I directly asked Mary J[redacted] if there is a roach problem and she lied and assured me there was no pest problem. Then apologized saying she didnt know there were roaches. I paid a 1400.00 deposit and paid 6 months rent ahead of time as my chilD and I were homeless. They took my cash of 6104.03. I didnt spend one night in that place and never moved anything in. Mary j[redacted] said my money would be mailed to me and to leave the house key in the unit and I did. Also Mr K[redacted] totally disregards the behavior of his employees who lie telling me the check had been sent  in the mail that I should be receiving it Any day and never did. Today 9/9/16 I finally  received  a personal check from Mr K[redacted] with 300 something dollars deducted.  Still  I accepted  it  and went to wells Fargo where the check says it's issued from and was told by the teller she couldn't cash it due to insufficient funds. Mr K[redacted] called me and said nonsense  about the money is there and that it matters who you know at the bank and that it's to bad I should  have deposited the check onto a bank account but that it's not his  fault I'm  not normal and don't own a bank account. He said he didn't know when the bank would  cash it so I have a piece of paper that's a check that I cannot cash..I will try again tomorrow. This company does not run a professional business they are very ignorant and could care less.
Sincerely,
[redacted]

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Address: 655 E 100 N, Alpine, Utah, United States, 84004-1464

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