All requested refunds have been made We have made several attempts to contact Ms [redacted] and she has not replied to any as of this date.She had requested cancellations of other products prior to this most recent request Those were all made in a timely manner We apologize for any mix up and/or delay in processing this final refund request Amato has been in business for over years in Milwaukee and we strive to exceed customer expectations in everything we do Once again we apologize for any delay in processing this refund request
[redacted] Trade Practice Consultant [redacted] Revdex.com July 31, Dear [redacted] On 07/10/Mrs [redacted] called and spoke with one of my employees this matter wasn't brought to my attention 07/16/when I spoke with Mrs [redacted] I apologize again for this happening and will provide proof that Preferred Credit reversed that payment on 07/17/We would need Mr [redacted] permission to do so since Mrs [redacted] name is not on the account If you or Mrs [redacted] have any more questions please call me at [redacted] [redacted] Preferred Credit Corp Operations Director [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I did speak to Mr [redacted] and he was far from courteous nor did he apologize for his employee using the wrong card and for her stating "she would not reverse any payment until she received a payment from the car owner"In his own words he said "my employees go about a getting a car payment any way they can"They did not rectify the situation, as he said I first called on July 10th and then I had to call back on 7/I still did not receive a payment from themThis caused bills from other important companies to be late and in return hurt my credit scoreI had to personally go and close my bank account and reopen another bank accountThis was a great inconvenienceI will never do business with them and advise others to stay away Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
*** ***
Trade Practice Consultant
***
Revdex.com
Dear *** ***
We did receive a call from Mrs*** on 07/10/and yes my employee got the payment off the wrong cardI spoke with Mrs*** on 07/16/and told her that it would get reverse and the card would be removed from the accountI apologized and thought this matter was resolvedIf you or Mrs*** have any questions please call me at ***
*** ***
Preferred Credit Corp
Operations Director
*** * *** ***
*** ** ***
***
All requested refunds have been made We have made several attempts to contact Ms*** and she has not replied to any as of this dateShe had requested cancellations of other products prior to this most recent request Those were all made in a timely manner We
apologize for any mix up and/or delay in processing this final refund request Amato has been in business for over years in Milwaukee and we strive to exceed customer expectations in everything we do Once again we apologize for any delay in processing this refund request
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
I have been a customer with this company for over three years. I have purchased two vehicles from the company which I have had in house financing. ON December 9TH, 2015 I was contacted by the company due to a minor billing issue. The representative was very rude to me and I contacted her back and let her know that I didn't appreciate her tone that she had used with me. Then she went off on me and talked to me as if she was chastising her own child. I would like a formal apology from the representative because I did not deserve to be treated the way I was. I have in the past brought this situation to her supervisor but he did nothing about it. So if I do not hear from the company, I might have to get legal action involved.
All requested refunds have been made. We have made several attempts to contact Ms. [redacted] and she has not replied to any as of this date.She had requested cancellations of other products prior to this most recent request. Those were all made in a timely manner. We apologize for...
any mix up and/or delay in processing this final refund request. Amato has been in business for over 53 years in Milwaukee and we strive to exceed customer expectations in everything we do. Once again we apologize for any delay in processing this refund request.
[redacted]
Trade Practice Consultant
[redacted]
Revdex.com
July 31,2014
Dear [redacted]
On 07/10/14 Mrs. [redacted] called and spoke with one of my employees this matter wasn't brought to my attention 07/16/14 when I spoke with Mrs. [redacted]. I apologize again for this happening and will provide proof that Preferred Credit reversed that payment on 07/17/14. We would need Mr. [redacted] permission to do so since Mrs. [redacted] name is not on the account. If you or Mrs. [redacted] have any more questions please call me at [redacted]
[redacted]
Preferred Credit Corp
Operations Director
[redacted]
[redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I did speak to Mr [redacted] and he was far from courteous nor did he apologize for his employee using the wrong card and for her stating "she would not reverse any payment until she received a payment from the car owner". In his own words he said "my employees go about a getting a car payment any way they can". They did not rectify the situation, as he said I first called on July 10th and then I had to call back on 7/16. I still did not receive a payment from them. This caused bills from other important companies to be late and in return hurt my credit score. I had to personally go and close my bank account and reopen another bank account. This was a great inconvenience. I will never do business with them and advise others to stay away.
Regards,
[redacted]
All requested refunds have been made We have made several attempts to contact Ms [redacted] and she has not replied to any as of this date.She had requested cancellations of other products prior to this most recent request Those were all made in a timely manner We apologize for any mix up and/or delay in processing this final refund request Amato has been in business for over years in Milwaukee and we strive to exceed customer expectations in everything we do Once again we apologize for any delay in processing this refund request
[redacted] Trade Practice Consultant [redacted] Revdex.com July 31, Dear [redacted] On 07/10/Mrs [redacted] called and spoke with one of my employees this matter wasn't brought to my attention 07/16/when I spoke with Mrs [redacted] I apologize again for this happening and will provide proof that Preferred Credit reversed that payment on 07/17/We would need Mr [redacted] permission to do so since Mrs [redacted] name is not on the account If you or Mrs [redacted] have any more questions please call me at [redacted] [redacted] Preferred Credit Corp Operations Director [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I did speak to Mr [redacted] and he was far from courteous nor did he apologize for his employee using the wrong card and for her stating "she would not reverse any payment until she received a payment from the car owner"In his own words he said "my employees go about a getting a car payment any way they can"They did not rectify the situation, as he said I first called on July 10th and then I had to call back on 7/I still did not receive a payment from themThis caused bills from other important companies to be late and in return hurt my credit scoreI had to personally go and close my bank account and reopen another bank accountThis was a great inconvenienceI will never do business with them and advise others to stay away Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
*** ***
Trade Practice Consultant
***
Revdex.com
Dear *** ***
We did receive a call from Mrs*** on 07/10/and yes my employee got the payment off the wrong cardI spoke with Mrs*** on 07/16/and told her that it would get reverse and the card would be removed from the accountI apologized and thought this matter was resolvedIf you or Mrs*** have any questions please call me at ***
*** ***
Preferred Credit Corp
Operations Director
*** * *** ***
*** ** ***
***
All requested refunds have been made We have made several attempts to contact Ms*** and she has not replied to any as of this dateShe had requested cancellations of other products prior to this most recent request Those were all made in a timely manner We
apologize for any mix up and/or delay in processing this final refund request Amato has been in business for over years in Milwaukee and we strive to exceed customer expectations in everything we do Once again we apologize for any delay in processing this refund request
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
I have been a customer with this company for over three years. I have purchased two vehicles from the company which I have had in house financing. ON December 9TH, 2015 I was contacted by the company due to a minor billing issue. The representative was very rude to me and I contacted her back and let her know that I didn't appreciate her tone that she had used with me. Then she went off on me and talked to me as if she was chastising her own child. I would like a formal apology from the representative because I did not deserve to be treated the way I was. I have in the past brought this situation to her supervisor but he did nothing about it. So if I do not hear from the company, I might have to get legal action involved.
All requested refunds have been made. We have made several attempts to contact Ms. [redacted] and she has not replied to any as of this date.She had requested cancellations of other products prior to this most recent request. Those were all made in a timely manner. We apologize for...
any mix up and/or delay in processing this final refund request. Amato has been in business for over 53 years in Milwaukee and we strive to exceed customer expectations in everything we do. Once again we apologize for any delay in processing this refund request.
[redacted]
Trade Practice Consultant
[redacted]
Revdex.com
July 31,2014
Dear [redacted]
On 07/10/14 Mrs. [redacted] called and spoke with one of my employees this matter wasn't brought to my attention 07/16/14 when I spoke with Mrs. [redacted]. I apologize again for this happening and will provide proof that Preferred Credit reversed that payment on 07/17/14. We would need Mr. [redacted] permission to do so since Mrs. [redacted] name is not on the account. If you or Mrs. [redacted] have any more questions please call me at [redacted]
[redacted]
Preferred Credit Corp
Operations Director
[redacted]
[redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I did speak to Mr [redacted] and he was far from courteous nor did he apologize for his employee using the wrong card and for her stating "she would not reverse any payment until she received a payment from the car owner". In his own words he said "my employees go about a getting a car payment any way they can". They did not rectify the situation, as he said I first called on July 10th and then I had to call back on 7/16. I still did not receive a payment from them. This caused bills from other important companies to be late and in return hurt my credit score. I had to personally go and close my bank account and reopen another bank account. This was a great inconvenience. I will never do business with them and advise others to stay away.
Regards,
[redacted]