Envirologic Bio-Based Technologies, Incorporated

From: MARK W [redacted] arial, sans-serif;">< [redacted] @ [redacted] .com>Date: Fri, Mar 6, at 12:PMSubject: YOUR ID # [redacted] To: [redacted] @myRevdex.com.org DEAR [redacted] ***, PER OUR CONVERSATION PLEASE FIND THE FOLLOWING INFORMATION ENVIROLOGIC IS A MANUFACTURER OF ENVIRONMENTAL PRODUCTS FOR OIL SPILLS WE GENERALLY DO NOT SHIP TO PRIVATE INDIVIDUALS AFTER SPEAKING TO [redacted] I DECIDED TO DO HIM A FAVOR & SHIPPED HIM OUR PRODUCT I EXPLAINED TO HIM THAT IT WAS NOT RETURNABLE AFTER SHIPPING THE PRODUCT & THE CUSTOMER RECEIVING IT, [redacted] ***’S INSURANCE COMPANY INFORMED HIM THAT THEY WOULD NOT PAY FOR THE PRODUCT DELIVERY WAS MADE & THEN THE NEXT DAY [redacted] INFORMED [redacted] THAT HE WAS SENDING THE PRODUCT BACK BECAUSE “HE DID NOT ORDER IT” (ATTACHED [redacted] RECORD) WHEN THE PACKAGE WAS RECEIVED BACK HERE IT WAS DAMAGED & “UNSALEABLE” [redacted] WAS INFORMED OF SAME [redacted] THEN CHANGED HIS “STORY” WITH HIS CREDIT CARD COMPANY SAYING THAT HE REFUSED THE SHIPMENT & NEVER HAD THE SHIPMENT IN HIS POSSESSION HIS OWN STATEMENT TO YOU CONTRADICTS THE ABOVE WE WERE CHARGED BACK FOR OUR COST FROM THE CREDIT CARD COMPANY PENDING A REVIEW OF THE ABOVE WE HAVE BEEN INFORMED BY THE CREDIT CARD COMPANY THAT HE “HAS NO CASE” THE CREDIT CARD COMPANY HAS AN ARBITRATION CLAUSE THAT THEIR CARD HOLDERS MAY USE IF THEY DO NOT LIKE THE OUTCOME OF THEIR DISPUTE WE ARE CURRENTLY FILING IN SMALL CLAIMS COURT TO RECOVER OUR COSTS INCLUDING ALL SHIPPING CHARGES WE ARE A COMPANY THAT HAS BEEN DOING BUSINESS BOTH DOMESTICALLY & INTERNATIONALLY FOR OVER YEARSWE HAVE NEVER HAD A COMPLAINT NOR HAVE WE EVER BEEN CHARGED BACK BY ANY CREDIT CARD COMPANIES IN THAT TIMEWE ARE A SUPPLIER TO THE U.SGOVERNMENT & IT’S AFFILIATES AND HAVE AN UNBLEMISHED RECORD WE HAVE NO INTENTION OF DEFENDING THIS ANY FURTHERIT IS AN AFFRONT TO THE INTEGRITY OF THIS COMPANYLESSON LEARNED .”NO GOOD DEED GOES UNPUNISHED” SINCERELY, MARK W [redacted] Envirologic, Inc Life Science for Industry Mark W [redacted] Vice President Phone: ###-###-#### Fax: ###-###-#### [redacted] ***, Philadelphia, PA [redacted] Web: www[redacted] .com E-Mail: [redacted] @ [redacted] .com

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

From: MARK W[redacted]
arial, sans-serif;"><[redacted].com>Date: Fri, Mar 6, 2015 at 12:54 PMSubject: YOUR ID #[redacted]To: [redacted]@myRevdex.com.org
DEAR [redacted],
 PER OUR CONVERSATION PLEASE FIND THE FOLLOWING INFORMATION.
 
1.       ENVIROLOGIC IS A MANUFACTURER OF ENVIRONMENTAL PRODUCTS FOR OIL SPILLS.
2.       WE GENERALLY DO NOT SHIP TO PRIVATE INDIVIDUALS.
3.       AFTER SPEAKING TO [redacted] I DECIDED TO DO HIM A FAVOR & SHIPPED HIM OUR PRODUCT.
4.       I EXPLAINED TO HIM THAT IT WAS NOT RETURNABLE.
5.       AFTER SHIPPING THE PRODUCT & THE CUSTOMER RECEIVING IT, [redacted]’S INSURANCE COMPANY INFORMED HIM THAT THEY WOULD NOT PAY FOR THE PRODUCT.
6.       DELIVERY WAS MADE & THEN THE NEXT DAY [redacted] INFORMED [redacted] THAT HE WAS SENDING THE PRODUCT BACK BECAUSE “HE DID NOT ORDER IT” (ATTACHED [redacted] RECORD)
7.       WHEN THE PACKAGE WAS RECEIVED BACK HERE IT WAS DAMAGED & “UNSALEABLE”. [redacted] WAS INFORMED OF SAME.
8.       [redacted] THEN CHANGED HIS “STORY” WITH HIS CREDIT CARD COMPANY SAYING THAT HE REFUSED THE SHIPMENT & NEVER HAD THE SHIPMENT IN HIS POSSESSION
9.       HIS OWN STATEMENT TO YOU CONTRADICTS THE ABOVE.
10.   WE WERE CHARGED BACK FOR OUR COST FROM THE CREDIT CARD COMPANY PENDING A REVIEW OF THE ABOVE.
11.   WE HAVE BEEN INFORMED BY THE CREDIT CARD COMPANY THAT HE “HAS NO CASE”.
12.   THE CREDIT CARD COMPANY HAS AN ARBITRATION CLAUSE THAT THEIR CARD HOLDERS MAY USE IF THEY DO NOT LIKE THE OUTCOME OF THEIR DISPUTE.
13.   WE ARE CURRENTLY FILING IN SMALL CLAIMS COURT TO RECOVER OUR COSTS INCLUDING ALL SHIPPING CHARGES.
 
WE ARE A COMPANY THAT HAS BEEN DOING BUSINESS BOTH DOMESTICALLY & INTERNATIONALLY FOR OVER 25 YEARS. WE HAVE NEVER HAD A COMPLAINT NOR HAVE WE EVER BEEN CHARGED BACK BY ANY CREDIT CARD COMPANIES IN THAT TIME. WE ARE A SUPPLIER TO THE U.S. GOVERNMENT & IT’S AFFILIATES AND HAVE AN UNBLEMISHED RECORD.
 
WE HAVE NO INTENTION OF DEFENDING THIS ANY FURTHER. IT IS AN AFFRONT TO THE INTEGRITY OF THIS COMPANY.
LESSON LEARNED….”NO GOOD DEED…… GOES UNPUNISHED”
 
SINCERELY,
MARK W[redacted]
 
 
Envirologic, Inc.
                  Life Science for Industry
Mark W[redacted]
Vice President
Phone: ###-###-####
Fax: ###-###-####
[redacted], Philadelphia, PA  [redacted]
Web: www.[redacted].com
E-Mail: [redacted].com