I called A.G. Roehrig and Son for an estimate on getting duct work moved due to a kitchen remodel. [redacted] came to the house on Wednesday, 11/5/14, and after assessing the situation he gave me a few options all of which required the contractor to do more to prepare for the new duct work to be put in. [redacted] said he would be available to return on Friday, 11/7/14.
The contractor did the required work the next day, on 11/6/14, but when trying to confirm with [redacted] that we were ready for him to return I could not get in touch with him. At his request to contact him on his cell phone, I sent him a text the night before confirming that he would be there the next day. I did not hear back. On Friday morning I sent him a second text asking for confirmation and never heard back. I then called his office and spoke with the secretary who told me he was on a job and she was unsure if he would be available to do the work. I still have never heard back from anyone at A.G. Roehrig and Son!
As a result, the remodeling work has had to go on hold the past three days while the contractor and I made other arrangements with a new HVAC company.
I called A.G. Roehrig and Son for an estimate on getting duct work moved due to a kitchen remodel. [redacted] came to the house on Wednesday, 11/5/14, and after assessing the situation he gave me a few options all of which required the contractor to do more to prepare for the new duct work to be put in. [redacted] said he would be available to return on Friday, 11/7/14.
The contractor did the required work the next day, on 11/6/14, but when trying to confirm with [redacted] that we were ready for him to return I could not get in touch with him. At his request to contact him on his cell phone, I sent him a text the night before confirming that he would be there the next day. I did not hear back. On Friday morning I sent him a second text asking for confirmation and never heard back. I then called his office and spoke with the secretary who told me he was on a job and she was unsure if he would be available to do the work. I still have never heard back from anyone at A.G. Roehrig and Son!
As a result, the remodeling work has had to go on hold the past three days while the contractor and I made other arrangements with a new HVAC company.