Enviroquest

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because:The home inspection was resolved via a Line in you contract stating your not liable for the damage created by youAnd the refund you offered was less than half the total damages, and require a nondisclosure agreement be signedDocuments available for review.again, given your lack of workmanship, honesty, and willingness to stand behind you guaranteed satisfaction, my request for refund stands.Regards, [redacted]

The home inspection complaint has been resolvedFurther information is available upon requestThe customer only contacted our company once by email regarding the radon system and only about the ice build up before filing this complaintWe have offered to address your concerns regarding the cosmetic issues of a loose screw and a dented pipe free of chargeIf you want to have the system worked on by one of our competitors, it is not reasonable to expect us to pay for it and it will void the guarantee/warranty on our systemThe radon system is functioning as it was intended to and the radon level has been reduced to below pCi/l

-------- Forwarded message ----------From: Kirsten S***< [redacted] >Date: Tue, Mar 17, at 11:AMSubject: ID [redacted] To: [redacted] Dear [redacted] ,Attached is our response to the above referenced complaint My updated info is Kirsten S***, Enviroquest, Inc same mailing address My direct e mail is [redacted] The company e mail is [redacted] I will be forwarding the inspection agreement in a separate e mailIf you need any further information, please do not hesitate to contact me.Regards, Kirsten S*Enviroquest, Inc