Envision Capital Group

BAIT and Switch Lease I own a small mom and pop auto repair business in Pennsylvania I purchased a wheel/rim repair machine from VIS service automation in orlando FL for $9,I was then referred to Envision capital group to lease/ finance the equipment with a dollar buy out The original proposal shows months x = $12,This shows a profit of $3,+ $advanced rental fee GRAND TOTAL PROFIT for Envision capital LLC $4, With a credit score I should of shopped around but I signed the lease , shame on me The lease went on for months without any hitches or issues on my part and it concluded Oct To my surprise, I received a message on 11/29/from the owner of Envision capital group LLC Jeff E  that I owed more months of lease payments at $a month and after that I would have to pay a FAIR MARKET VALUE FOR THE EQUIPMENT It is obvious now that I got screwed, I would of never signed a lease like this then from what I know now about this company and their deceptive leases and contracts Im convinced that I was deceived by the representative of Envision Capital group LLC Scott K then tricked into signing a lease with hidden language that only my attorney just now revealed to me Fellow consumers , please learn from my huge mistake that this company should not be trusted for any loans or leases of any kind Please read previous reviews on Revdex.com and other sights on this fraud of a lender

Envision Capital Group LLC
Ridge Route Drive Suite Laguna Hills, CA
P F
P F
COMPLAINT ID# ***
Envision Capital Group, LLC received the above-referenced customer
complaint and appreciates the opportunity to respond
Review of this account regarding the complaint shows that Envision Capital Group has absolutely nothing to do the release of the funds *** Optical, Inchas requestedEnvision Capital Group had completed a lease transaction for the customer and also helped them with their Merchant Processing referral through MLS Direct Network who uses Chase Paymentech as their processorA few months after *** Optical set up their merchant processing, MLS Direct Network contacted Envision Capital Group and *** *** with *** Optical regarding a merchant processing increase of roughly 600% over their approved volume in one monthTherefore, the Risk/Fraud department with Chase Paymentech wanted an explanation of the volume increase and the increase in use of foreign cardsThey also indicated that they wanted copies of three invoices for three of the highest chargesThey explained that this isn’t something unusual and it happens from time to time with a dramatic increase of merchant processing and with foreign card useMLS Direct Network went on to explain that once the information requested has been received, everything would be cleared in 24-hours and the current merchant processing funds would be released
When that request was made, *** refused to send over the invoicesIn addition to not sending over the invoices, she stopped her merchant processing which raised further red flags with Risk/FraudAll the while, *** was aware that it was at Chase Paymentech’s discretion to release or hold the funds and that the funds could possibly be held for up to six months (due to possible charge backs)Envision Capital Group has no control over the holding or release of those fundsWeeks later after the original request, *** sent over the requested information to MLS Direct Network directlySince then MLS Direct Network has been working diligently with the Chase Paymentech Risk/Fraud department to get the funds released prior to that six month holdMLS Direct Network has since gotten $6,of the $12,returned to *** OpticalAnd they are staying in direct contact with the customer on getting the remaining amount released
Being that Envision Capital does not have any of the funds requested or direct communication with Chase Paymentech we are unable to provide this customer with their disputed amount of $12,Envision Capital can merely help facilitate information between MLS Direct Network and *** Optical
Please feel free to contact me directly at *** or ***@envisioncapitalgroup.com if you have any additional questions or concerns in this matter
*** ***

Envision Capital Group LLC
Ridge Route Drive Suite Laguna Hills, CA
P F
P F
COMPLAINT ID# ***
Envision Capital Group, LLC received the above-referenced customer complaint and appreciates the opportunity to
respond
Review of this account regarding the complaint shows that Envision Capital Group has absolutely nothing to do the release of the funds *** Optical, Inchas requestedEnvision Capital Group had completed a lease transaction for the customer and also helped them with their Merchant Processing referral through MLS Direct Network who uses Chase Paymentech as their processorA few months after *** Optical set up their merchant processing, MLS Direct Network contacted Envision Capital Group and *** *** with *** Optical regarding a merchant processing increase of roughly 600% over their approved volume in one monthTherefore, the Risk/Fraud department with Chase Paymentech wanted an explanation of the volume increase and the increase in use of foreign cardsThey also indicated that they wanted copies of three invoices for three of the highest chargesThey explained that this isn’t something unusual and it happens from time to time with a dramatic increase of merchant processing and with foreign card useMLS Direct Network went on to explain that once the information requested has been received, everything would be cleared in 24-hours and the current merchant processing funds would be released
When that request was made, *** refused to send over the invoicesIn addition to not sending over the invoices, she stopped her merchant processing which raised further red flags with Risk/FraudAll the while, *** was aware that it was at Chase Paymentech’s discretion to release or hold the funds and that the funds could possibly be held for up to six months (due to possible charge backs)Envision Capital Group has no control over the holding or release of those fundsWeeks later after the original request, *** sent over the requested information to MLS Direct Network directlySince then MLS Direct Network has been working diligently with the Chase Paymentech Risk/Fraud department to get the funds released prior to that six month holdMLS Direct Network has since gotten $6,of the $12,returned to *** OpticalAnd they are staying in direct contact with the customer on getting the remaining amount released
Being that Envision Capital does not have any of the funds requested or direct communication with Chase Paymentech we are unable to provide this customer with their disputed amount of $12,Envision Capital can merely help facilitate information between MLS Direct Network and *** Optical
Please feel free to contact me directly at *** or ***@envisioncapitalgroup.com if you have any additional questions or concerns in this matter
*** ***

BAIT and Switch Lease .
I own a small mom and pop auto repair business in Pennsylvania . I purchased a wheel/rim repair machine from VIS service automation in orlando FL for $9,250 . I was then referred to Envision capital group to lease/ finance the equipment with a dollar buy out . The original proposal shows 48 months x 268.84 = $12,904.32 . This shows a profit of $3,654.32 + $537.68 advanced rental fee GRAND TOTAL PROFIT for Envision capital LLC $4,190..
With a 700 credit score I should of shopped around but I signed the lease , shame on me .
The lease went on for 48 months without any hitches or issues on my part and it concluded Oct 2016 .
To my surprise, I received a message on 11/29/16 from the owner of Envision capital group LLC Jeff E  that I owed 6 more months of lease payments at $290 a month and after that I would have to pay a FAIR MARKET VALUE FOR THE EQUIPMENT . It is obvious now that I got screwed, I would of never signed a lease like this then from what I know now about this company and their deceptive leases and contracts .
Im convinced that I was deceived by the representative of Envision Capital group LLC Scott K then tricked into signing a lease with hidden language that only my attorney just now revealed to me .
Fellow consumers , please learn from my huge mistake that this company should not be trusted for any loans or leases of any kind . Please read previous reviews on Revdex.com and other sights on this fraud of a lender .

COMPLAINT ID# [redacted] 
Envision Capital Group, LLC received the above-referenced customer complaint and appreciates the  opportunity to respond. 
Review of this account regarding the complaint shows that Envision Capital Group is abiding by the terms...

 of the agreement signed and agreed to by both parties. When this transaction was presented to us in  December 2011, both Dr. [redacted] and his partner [redacted] had both declared Chapter 7  Bankruptcy in 2008 and had outstanding Federal and State tax liens due. At that time, given their poor  credit, there was no other finance company or bank that would take the risk and loan them the money  needed for their business. 
Due to the relationship Envision Capital Group had with the vendor on this transaction, we agreed to a  structure for this client that would be commensurate with the credit history of both the owners of the  business and the business itself. They were happy to get the funding and equipment needed. 
 
With two payments remaining and the agreed purchase amount of the equipment due they are requesting  their security deposit back. When Dr. [redacted] inquired about the buyout we forwarded him an accounting  of what was remaining and applied the credit of the security deposit on file. This left a small balance due.  When this was explained to Dr. [redacted] and how the lease was initially structured, he was not interested in  what he actually agreed to but rather what he wanted. 
Envision Capital Group is more than willing to work out a solution with him and discuss options; however  the last phone call with Dr. [redacted], he abruptly ended the conversation refusing to hear anything we were  trying to explain. 
Please feel free to contact me directly at [redacted] or [redacted]@envisioncapitalgroup.com if you  have any additional questions or concerns in this matter. 
[redacted] 
Portfolio Manager 
Envision Capital Group
23422 Mill Creek Dr., Ste. 200 
Laguna Hills, CA 92653 
[redacted] (Direct) 
949.225.1741 (Dir. Fax)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

Review: I am a Plastic Surgeon. I used this company to purchase a piece of medical equipment. It was a 24 month lease. They required me to put down a substantial "security deposit" of almost $44,000 in addition to almost $10,000 in loan initiation fees, deposits, loan agreement fees, etc. This company even required the rights to our homes as a security stating that if a payment was late, our personal homes would be seized.I am at the conclusion of my lease. I receive my "pay off" papers today. Basically, the will not refund the security deposit even though I have not been negligent with an of my loan.They have come up with additional fees/taxes to charge me the additional $44,000 so they don't have to reimburse my security deposit.I would never use this company. They have been quite shady since the beginning. [redacted] was our loan agent. He has been difficult each step of the way, constantly demanding more fees, securities, etc. [redacted] is the Portfolio Manager that is refusing to answer basic questions about the upcharges of my loans. She keeps stating "our legal department" or "our appraisal department".This is a BAD company. They will steal from every client. Beware. Don't do business with this company.[redacted], MDDesired Settlement: Refund of my security deposit.

Business

Response:

COMPLAINT ID# [redacted]

Envision Capital Group, LLC received the above-referenced customer complaint and appreciates the opportunity to respond.

Review of this account regarding the complaint shows that Envision Capital Group is abiding by the terms of the agreement signed and agreed to by both parties. When this transaction was presented to us in December 2011, both Dr. [redacted] and his partner [redacted] had both declared Chapter 7 Bankruptcy in 2008 and had outstanding Federal and State tax liens due. At that time, given their poor credit, there was no other finance company or bank that would take the risk and loan them the money needed for their business.

Due to the relationship Envision Capital Group had with the vendor on this transaction, we agreed to a structure for this client that would be commensurate with the credit history of both the owners of the business and the business itself. They were happy to get the funding and equipment needed.

With two payments remaining and the agreed purchase amount of the equipment due they are requesting their security deposit back. When Dr. [redacted] inquired about the buyout we forwarded him an accounting of what was remaining and applied the credit of the security deposit on file. This left a small balance due. When this was explained to Dr. [redacted] and how the lease was initially structured, he was not interested in what he actually agreed to but rather what he wanted.

Envision Capital Group is more than willing to work out a solution with him and discuss options; however the last phone call with Dr. [redacted], he abruptly ended the conversation refusing to hear anything we were trying to explain.

Please feel free to contact me directly at [redacted] or [redacted]@envisioncapitalgroup.com if you have any additional questions or concerns in this matter.

Portfolio Manager

Envision Capital Group

23422 Mill Creek Dr., Ste. 200

Laguna Hills, CA 92653

[redacted] (Direct)

949.225.1741 (Dir. Fax)

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Regards,

Review: We are a very small company. In the month of July, we had excellent sales. Because this was unusual the funding company has chosen to withhold our credit card receivables in case of fraudulent charges. First they said they needed copies of the sales receipts and invoices as well as our customer information; without cause or warrants. Then they said they would release the money in 30 days, then 60 days....then the 17th of September and now upon inquiry no release date as of today. In addition there were no fraudulent charges in question. This started on July 3 and it is well over 60 days later. The amount of money in question is $12,739.00Desired Settlement: We want our receipts released in full plus interest for every day beyond September 3, 2014.Thank you for your time and considerations,Sincerely,[redacted],Controller[redacted] Optical, Inc.

Business

Response:

Envision Capital Group LLC

24411 Ridge Route Drive Suite 210 Laguna Hills, CA 92653

P 949.225.1700 F 949.225.1701

P 888.779.6989 F 888.779.6987

COMPLAINT ID# [redacted]

Envision Capital Group, LLC received the above-referenced customer complaint and appreciates the opportunity to respond.

Review of this account regarding the complaint shows that Envision Capital Group has absolutely nothing to do the release of the funds [redacted] Optical, Inc. has requested. Envision Capital Group had completed a lease transaction for the customer and also helped them with their Merchant Processing referral through MLS Direct Network who uses Chase Paymentech as their processor. A few months after [redacted] Optical set up their merchant processing, MLS Direct Network contacted Envision Capital Group and [redacted] with [redacted] Optical regarding a merchant processing increase of roughly 600% over their approved volume in one month. Therefore, the Risk/Fraud department with Chase Paymentech wanted an explanation of the volume increase and the increase in use of foreign cards. They also indicated that they wanted copies of three invoices for three of the highest charges. They explained that this isn’t something unusual and it happens from time to time with a dramatic increase of merchant processing and with foreign card use. MLS Direct Network went on to explain that once the information requested has been received, everything would be cleared in 24-48 hours and the current merchant processing funds would be released.

When that request was made, [redacted] refused to send over the invoices. In addition to not sending over the invoices, she stopped her merchant processing which raised further red flags with Risk/Fraud. All the while, [redacted] was aware that it was at Chase Paymentech’s discretion to release or hold the funds and that the funds could possibly be held for up to six months (due to possible charge backs). Envision Capital Group has no control over the holding or release of those funds. Weeks later after the original request, [redacted] sent over the requested information to MLS Direct Network directly. Since then MLS Direct Network has been working diligently with the Chase Paymentech Risk/Fraud department to get the funds released prior to that six month hold. MLS Direct Network has since gotten $6,000.00 of the $12,739.00 returned to [redacted] Optical. And they are staying in direct contact with the customer on getting the remaining amount released.

Being that Envision Capital does not have any of the funds requested or direct communication with Chase Paymentech we are unable to provide this customer with their disputed amount of $12,739.00. Envision Capital can merely help facilitate information between MLS Direct Network and [redacted] Optical.

Please feel free to contact me directly at [redacted] or [redacted]@envisioncapitalgroup.com if you have any additional questions or concerns in this matter.