Envision Eye Specialist

I saw Dr Bernstein who seemed very good, however I'm having a reaction to the eye drops he ordered for my glaucoma. I have called the office literally 7 times, left several messages( NO CALL BACK) I finally spoke to Alison who promised he would get back to me( NEVER DID) I Called the Ocala office spoke with Crystal again ( NO CALL BACK) The Dr didn't even at least call me in another perception! NOTHING. So now I'm sure the pressure in my eye is up, but do they care NO! I'm looking for another eye Dr. Someone who ACTUALLY CARES! Shame on them. TERRIBLE, Uncaring, Lazy, office staff. The ladies that assist the Dr were very nice. But front office staff...HORRIBLE...They don't follow through, They DON'T CARE!

they need to make themselves bettermy apptwas for 9:I finally got in at 9:My provider sent referrals (2) of them for me and for drM***Instead of them letting my provider know that drM*** had retireded, they threw them away! so whenI arrived, there was no referralI made them call my provider and get the referralI finally saw a drI did not know No one in the office is friendly, the drtold stupid jokesI decided this was n last chance, I will find a new dr