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Consumer sent the following update:My name is Miss [redacted] and I live at [redacted] and I was upset with Olmsted Heating and Cooling because they were two hours late one day and the next day they showed up really lateI asked for a refund of for my inconvenience and missed appointmentsAt first they refused, then they came back and offered me a reduction of and I accepted itI no longer want to file a complaint against Olmsted Heating and CoolingI want to drop it [redacted] and you can call me at ***-***-***