Envision Painting

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

We’ve already authorized the homeowner to have his roofer of choice complete the repair,...

which they did, and we have sent payment to them directly. Additionally, we are scheduled for the drywall repairs on 4/12.

Review: When we repainted the house, Envision painting also performed a fix to our fascia board. The fixes to the fascia board was not done properly that resulted in leak inside the house (i.e., water stain due to leaking that is visible on the drywall inside the house). We would like Envision painting to fix the improper repair of the fascia board and the water stain (due to the water leak) on the dry wall.Desired Settlement: We would like Envision painting to fix the improper repair of the fascia board and the water stain (due to the water leak) on the dry wall.

Business

Response:

We’ve already authorized the homeowner to have his roofer of choice complete the repair, which they did, and we have sent payment to them directly. Additionally, we are scheduled for the drywall repairs on 4/12.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,