Envizen Digital

Dear Revdex.com,We tried contacting the consumer with the telephone provided but there was no answer so we left a messageWe will definitely help Kathleen once we are able to be in contact with herThank you,Customer [redacted] Ziotech Corp [redacted] *** Chino, CA [redacted] [redacted] @envizendigital.com

Due to the busy Holiday season, all our reps are constantly on the phonesWe are very sorry for the delayPlease provide date and time to contact youPlease be advised we are closed Friday and Monday for the Christmas HolidayWe will resume Tuesday, December 27thOnce you specify time to contact you, we will definitely have a rep contact youAnother way to assist you is if you would like, you can email: ***@envizendigital.com for any questions about your product

Thank you for contacting usDue to the busy holidays, we have been at the highest call volume, email, etcbut we are trying our best to *** all our customers so we apologize for the delayWe have already sent the customer the Recovery mode to clear the stuck on boot modeWe are in contact
via emailIf the Recovery does not work, the next step is to ship the tablet to us for testing and repairUnfortunately, the purchase date is passed the days so we are unable to provide refund according to HSN

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

I am rejecting this response because: I called Envizon on Wednesday december 21...(3 times).  Still no response.  I cannot help the fact that the one time they called me...I was at work.  I only work 3 nites a week.  Just because they called me only one time in weeks, does not mean that they have made any attempt to rectify this situation.  I am very very discouraged by all this and getting more and more upset. The only other correspondence I have, other than calling the company 6 times, is, calling the Home Shopping Network two times.Thank you for your attention in the matter.Kathleen Riggio

Dear Revdex.com,We tried contacting the consumer with the telephone provided but there was no answer so we left a message. We will definitely help Kathleen once we are able to be in contact with her. Thank you,Customer [redacted]Ziotech Corp.                  ...

                 [redacted].                          Chino, CA [redacted]                       [redacted]@envizendigital.com