Envy

The Chimney Guys were hired on November 4, to inspect and clean my chimney When the service guy came, he shop vacuumed the fireplace, informed me our damper was broken and recommended a cap for the chimney At no point did he sweep the chimney or perform any inspection of the exterior of the chimney or do anything that could not be done from inside the fireplace I thought this was odd but figured as a new homeowner I must just have been uninformed so I paid the $fee by credit card and agreed to have them replace our damperDue to my suspicions I did some research and found that the service provided was far from the work that should have been performedAdditionally, taking another look at the damper, my partner was able to pop it into placeThe reason the service guy was unable to put it back in place was there was a build up of soot and leaves in the chimney he had supposedly just cleaned Upset, I called Chimney Guys multiple times to cancel the order of the damper a

I hired the Chimney guys to clean our chimneys based on a family member's referral They performed the cleaning; however we still have a fair amount of soot that falls down the flue on a windy day despite never using the fireplace I have called *** the owner to come back to look at the chimney to see if there is a problem He scheduled me on separate dates and failed to show up for all of them In addition, I have tried calling him and leaving voicemails He has hung up on me twice (claimed it was a bad cell phone connection) and now refuses to answer my calls or return my calls I am very disappointed with his professional service as well as his chimney cleaning services