ePelican.com

To Whom It May Concern,JemJem's return/refund policy has always been days for refund and days for exchange of the same itemReferring to the screen shot attached you can see this on our site through a 3rd party source (***) this was the caseOur Website changed its
policy to day for both refund and exchangeThis customer is still eligible for an exchange but they have been out of the refund policy since their first request, as stated by them, at daysPlease let us know if you need any more information from us. Thank you-JemJem ***