EPI, INC

Hello my name is Dawn. I spoke with you briefly on the phone today. In regards to the complaint that was filed, we do not send out any samples at any time.Before any orders leave our building we confirm the order and address and we record it. I have attached a copy of that...

recording of Mrs. [redacted] agreeing to the order. We have no problem with her returning the merchandise. She would have to pay the postage and when we get it back along with a copy of the postage receipt, she will be reimbursed for the shipping costs.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]