Epic Life Shop

We got costumer complaint and reviewed case, feel so sorry to bring our customer that much painWe had fully refund $to the customer [redacted] account on 616, and decide to let her keep that umbrellaI also spoke to her today afternoon to apologize and gave her some instruction how to start use that new umbrella and I left contact phone number in case any question she needs askThank you very much for your attention

At this time, I have been contacted directly by Epic Life Shop regarding complaint ID ***, however my complaint has NOT been resolved because:
Contacted me and I reached out for further explanation concerning the matter and haven't heard backI've since received a refund from my bank
after filing a complaint against the company
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

We got costumer complaint and reviewed case, feel so sorry to bring our customer that much pain. We had fully refund $43.90 to the customer [redacted] account on 6/**/16, and decide to let her keep that umbrella. I also spoke to her today afternoon to apologize and gave her some...

instruction how to start use that new umbrella and I left contact phone number in case any question she needs ask. Thank you very much for your attention.