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Epic Pavers, Inc.

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Reviews Epic Pavers, Inc.

Epic Pavers, Inc. Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below
Regards,
*** ***
When Epic came six months ago, *** specifically told me he would pick up a few pavers and cut them to fix and fill in the portion of the driveway where they had come loose.When his crew showed up, they said they knew nothing about putting in a few new pavers, all they were instructed to do was put a little sand in between the loose paversThe sand immediately came loose, and the problem was never resolved*** knew this, and agreed to come back and fix the pavers properly. He told me it was not fixed right.However, trying to get him out to my house for the last six months has been very difficult as I have tried to text, leave voice mails, left messages with his office, with no responseI would like my pavers fixed properly as they were supposed to have been done many months agoNow when *** looked at the problem again all the sudden the pavers have slipped and I feel he is going back on his word from six months ago to fix these in the first place. Also, there have been no meetings with my builder- there was one phone call to discuss this problem . The builder's sub who did the concrete said there has been no more then 1/inch slippage which is during new construction. I would like my pavers fixed properly and in a timely manner. I have spent hours of my own time trying to resolve this problem and would like it fixed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below
Regards,
*** ***
When Epic came six months ago, *** specifically told me he would pick up a few pavers and cut them to fix and fill in the portion of the driveway where they had come loose.When his crew showed up, they said they knew nothing about putting in a few new pavers, all they were instructed to do was put a little sand in between the loose paversThe sand immediately came loose, and the problem was never resolved*** knew this, and agreed to come back and fix the pavers properly. He told me it was not fixed right.However, trying to get him out to my house for the last six months has been very difficult as I have tried to text, leave voice mails, left messages with his office, with no responseI would like my pavers fixed properly as they were supposed to have been done many months agoNow when *** looked at the problem again all the sudden the pavers have slipped and I feel he is going back on his word from six months ago to fix these in the first place. Also, there have been no meetings with my builder- there was one phone call to discuss this problem . The builder's sub who did the concrete said there has been no more then 1/inch slippage which is during new construction. I would like my pavers fixed properly and in a timely manner. I have spent hours of my own time trying to resolve this problem and would like it fixed

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Address: 12208 S Pipeline Rd, Euless, Texas, United States, 76040-6919

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