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Equinox Gym

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Equinox Gym Reviews (1)

Review: I received payroll deductions in the amount of $347.08 during 2 pay periods. My company has a corporate account with Equinox in which they offer a discount for gym membership for up to 2 people. My boyfriend and I went to Equinox just to check out the gym in mid March and spoke to membership advisor, [redacted] and she showed us a tour of the gym and the corporate discount, which would be deducted directly from my paycheck had I joined. HOWEVER, my boyfriend and I were reluctant to join in the end because of the cost and we left without signing any paperwork or consenting to any membership offers. In the following weeks, I received constant emails from Equinox, which I know is normal for a business wanting to recruit members but I did not respond at all. [redacted] emailed me as well asking whether I would like to join. (I have all the email threads.) Long story short, I did not want to join and ignored the emails. However, I noticed on my following two checks that Equinox had charged me membership for two people one period and then again the next pay period (membership for March + April). But I started noticing that there was a "GYM" deduction for $173.54 (price for two people to join Equinox with my corporate discount". I caught the deductions on the second pay period so they had already charged me $347.08. I was very upset and alarmed at the fact that they could charge me without my consent or knowledge even.I emailed/called [redacted] several times. She responded to my email and said that she never signed me up. I have all the email threads. She mentioned that she would talk to her HR but I needed to talk to my payroll first. I talked to my payroll and they told me Equinox had indeed authorized them to charge me, WHICH I NEVER DID EVER! I called/emailed the GM of Equinox and no response. I called a total of 6 times in the last 2 days and left messages. They have not gotten back to me still! They still haven't called me back!Desired Settlement: I WANT REIMBURSEMENTS IMMEDIATELY. I need to pay bills... I would also like complimentary gym membership for the months they charged me because of the inconvenience they caused me (not at the same gym, I do not want to go back to that gym). I am now behind on paying my loans, etc. which will result in late fees. If they cannot pay they must compensate somehow. Even if I don't use it, I will give it to someone that will.How can they charge people without their consent? and signature?

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Description: FITNESS CENTERS

Address: 112 S Lakeview Canyon Rd, Westlake Village, California, United States, 91362

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