I was to have solar power within months, we are now going on monthsThe workers left a mess when they left and dented my carport I singed agreement on 10/03/was told that I would have solar power by January by November I already had a bill from the finance company for materials they had bought, but according to Equisolar nothing could be done because they were waiting for permitsShould not the permits have been gotten before buying the materials? The solar panels have been insulted but cannot be turned onEquisolar says its the department of water and powers faultdepartment of water say its Equisolar faultCan you please help me get this resolved
I have had nothing but problems with company After going approximately three months past our promised installation date, they destroyed our roof Not to mention leaving trash all over my roof and yard They did finally come back and maybe fixed some of it, some of it they could not fix and I still have some off my roof still coming off And yes, still leaving trash Then there is the financial part Yes, our loans were messed up, getting late notices, worrying us that our almost perfect credit report would be ruined Three months after the installation, I still am not sure it has been fixed As far as our computer program we were promised, to see if our panels our working, still have not received those I have been told they are coming, but still have not seen them After speeking with an associate several times, who know me by first name, I have asked to speak with someone else, no response back As far as providing my family with enough electricity, I was originally told panels would cover my electricity bill I bargained and was able to get panels From what I see after two to three months use, I do not believe this is not going to cover my electricity bill I am so disappointed with this company, I wanted to take time out of my very busy schedule to write and try and warn anyone else about this smooth talking horrible company
Solar panels were placed on the shady side of the roof [redacted] who says he is an engineer, refuses to acknowledge the issue Installation happened during the first week of December The west side of the roof is the sunny side The "engineer", [redacted] said that the "shade study" showed that the panels should be located on the east side I thoroughly explained the shading issue from dense woods consisting of very tall fir trees to the east We argued He proposed a compromise with half of the panels on the east and half on the west Since panels have been installed, my detailed observations of the shading and the electrical output at various times throughout the day prove that the panels on the east side are producing very little and are a waste of my money I sent a very detailed email explaining the shading and included my detailed observations and readings [redacted] acknowledged reading the email but did not acknowledge that this proves my point He sent a "technician" to "make
Complaint not resolved with EQUISOLAR I was called after my first complaint on here and given all sorts of promises They have not been resolved I do not believe my panels are covering what I was promised from what I told them I have a long explanation on the Northern CA Revdex.com This company shows up at my house unannounced and very unprofessional looking people They have scared my kids After my first complaint on here they promised to make up the difference with what my panels where not making and install more panels at half cost with no installation charges I cant seem to get them to answer me back now after I have spent numerous hrs on the phone with them, on the internet with the electric company and continue the mess they left after the installation I am tired of phone calls not being returned and wasting my time an energy trying to deal with someone who will give you just more promises I am still cleaning messes up from the installation damages to my roof almost two years ago
I purchased the solar system from this company in oct with 20years service warranty, my solar stop working and they are not fixing it I made phone calls in 08/20/18,I asked them to fix my solar they told me they can't schedule because they don't have available technician I called them again on 08/31/they told me friday 09/07/at 2pm, I took day off to wait for them but they did not come I call them they told me I was schedule next Friday which is 09/14/i call them again today they told me they schedule on 9/every time I called them gave different day or no day I ask for the manager they keep told me the manager was busy, will call me back but they never did.This company does not want to repair my solar, never want to return your phone call
Please Help me I have not paid anything to them Becasuse I want to back out of the deal thay are not on the Revdex.com Thay are threating me to pay $ 5,for the Solar pannals I just want to back out of the deal I have not spent any money Please help my home nois ***- [redacted] and Cell is ***-***- [redacted] Thank You [redacted]
On July 15, I spoke with [redacted] from your company telling me that I was a perfect candidate for solar panelsAfter speaking with him, and talking to him my wife and I decided that this sounded like a good ideaAt the time of sale, he told me that I would be saving a lot of money, and that at the end of the year I would be receiving a check from SMUD for the energy my panels were producingTo my surprise this was not the caseThe panels were finalized, and passed inspection on 01/05/As you can see in the bill from 12/2016-01/that's my high month, and my bill was only $Next Month 01/10/2017-02/07/my bill was $13.07, and it was around that much for the next year or soBut, to my surprise I was actually accumulating charges with SMUDIF you look at the invoice mentioned above there was something called PREVIOUS CUMALTIVE NET ENERGY CHARGES/CREDITS that was being charged forThe only reason I was not paying the full amount that I was being charge
Highly recommend themThey completed the installation fast and as promisedProvided me with many financing optionsMy bill weny from $to $like they said
I was to have solar power within months, we are now going on monthsThe workers left a mess when they left and dented my carport I singed agreement on 10/03/was told that I would have solar power by January by November I already had a bill from the finance company for materials they had bought, but according to Equisolar nothing could be done because they were waiting for permitsShould not the permits have been gotten before buying the materials? The solar panels have been insulted but cannot be turned onEquisolar says its the department of water and powers faultdepartment of water say its Equisolar faultCan you please help me get this resolved
I have had nothing but problems with company After going approximately three months past our promised installation date, they destroyed our roof Not to mention leaving trash all over my roof and yard They did finally come back and maybe fixed some of it, some of it they could not fix and I still have some off my roof still coming off And yes, still leaving trash Then there is the financial part Yes, our loans were messed up, getting late notices, worrying us that our almost perfect credit report would be ruined Three months after the installation, I still am not sure it has been fixed As far as our computer program we were promised, to see if our panels our working, still have not received those I have been told they are coming, but still have not seen them After speeking with an associate several times, who know me by first name, I have asked to speak with someone else, no response back As far as providing my family with enough electricity, I was originally told panels would cover my electricity bill I bargained and was able to get panels From what I see after two to three months use, I do not believe this is not going to cover my electricity bill I am so disappointed with this company, I wanted to take time out of my very busy schedule to write and try and warn anyone else about this smooth talking horrible company
Equisolar is a great companyThey helped me install solar in my home plus gave me a great deal! I definitely recommend!
Solar panels were placed on the shady side of the roof [redacted] who says he is an engineer, refuses to acknowledge the issue Installation happened during the first week of December The west side of the roof is the sunny side The "engineer", [redacted] said that the "shade study" showed that the panels should be located on the east side I thoroughly explained the shading issue from dense woods consisting of very tall fir trees to the east We argued He proposed a compromise with half of the panels on the east and half on the west Since panels have been installed, my detailed observations of the shading and the electrical output at various times throughout the day prove that the panels on the east side are producing very little and are a waste of my money I sent a very detailed email explaining the shading and included my detailed observations and readings [redacted] acknowledged reading the email but did not acknowledge that this proves my point He sent a "technician" to "make
Complaint not resolved with EQUISOLAR I was called after my first complaint on here and given all sorts of promises They have not been resolved I do not believe my panels are covering what I was promised from what I told them I have a long explanation on the Northern CA Revdex.com This company shows up at my house unannounced and very unprofessional looking people They have scared my kids After my first complaint on here they promised to make up the difference with what my panels where not making and install more panels at half cost with no installation charges I cant seem to get them to answer me back now after I have spent numerous hrs on the phone with them, on the internet with the electric company and continue the mess they left after the installation I am tired of phone calls not being returned and wasting my time an energy trying to deal with someone who will give you just more promises I am still cleaning messes up from the installation damages to my roof almost two years ago
I purchased the solar system from this company in oct with 20years service warranty, my solar stop working and they are not fixing it I made phone calls in 08/20/18,I asked them to fix my solar they told me they can't schedule because they don't have available technician I called them again on 08/31/they told me friday 09/07/at 2pm, I took day off to wait for them but they did not come I call them they told me I was schedule next Friday which is 09/14/i call them again today they told me they schedule on 9/every time I called them gave different day or no day I ask for the manager they keep told me the manager was busy, will call me back but they never did.This company does not want to repair my solar, never want to return your phone call
Please Help me I have not paid anything to them Becasuse I want to back out of the deal thay are not on the Revdex.com Thay are threating me to pay $ 5,for the Solar pannals I just want to back out of the deal I have not spent any money Please help my home nois ***- [redacted] and Cell is ***-***- [redacted] Thank You [redacted]
On July 15, I spoke with [redacted] from your company telling me that I was a perfect candidate for solar panelsAfter speaking with him, and talking to him my wife and I decided that this sounded like a good ideaAt the time of sale, he told me that I would be saving a lot of money, and that at the end of the year I would be receiving a check from SMUD for the energy my panels were producingTo my surprise this was not the caseThe panels were finalized, and passed inspection on 01/05/As you can see in the bill from 12/2016-01/that's my high month, and my bill was only $Next Month 01/10/2017-02/07/my bill was $13.07, and it was around that much for the next year or soBut, to my surprise I was actually accumulating charges with SMUDIF you look at the invoice mentioned above there was something called PREVIOUS CUMALTIVE NET ENERGY CHARGES/CREDITS that was being charged forThe only reason I was not paying the full amount that I was being charge