I did go out and see Larry. We discussed his situation and I checked the products we installed. Everything was working properly and Larry said he would contact the Revdex.com and remove the complaint. This is why I didn't respond online. Once I received the complaint from the Revdex.com, I immediately called him...
and scheduled a time for me to come out. I was under the impression that he was happy and the issue was resolved.
I did go out and see Larry. We discussed his situation and I checked the products we installed. Everything was working properly and Larry said he would contact the Revdex.com and remove the complaint. This is why I didn't respond online. Once I received the complaint from the Revdex.com, I immediately called him...
and scheduled a time for me to come out. I was under the impression that he was happy and the issue was resolved.