Eric Sandwith M.D

[redacted] , I'm sorry you did not have the best experience with usFirst of all, I would like to address your confusion over the transfer and registration of your vehicleAs licensed used car dealers, we have days to send you your registrationYour purchased the vehicle from us on January 11, and we sent you your registration well before the days endedWe also attached a temporary registration to your windshield which was good for daysOnce I got the registration I personally delivered it to your homeI'm sorry for the delays but as a business owner, I have a quite a busy scheduleSecondly, you have requested a refund of $which you think was for your registrationThat $fee is actually a document processing fee and has no relation to your registrationThis is clearly written out on the purchase order that you signed and we gave you a copy ofIt is just a fee that we as well as all other dealers charge their customersThere was a $fee to complete your registration which we paid for ourselves and did not charge youTherefore, we will not be refunding you your requested amount of $because it was not for registration, but was a document processing chargeI'm sorry to hear you didn't have the best experience with usThe last thing we'd ever do is mislead our customers