Erik Cook Landscapes

I contracted with Erik Cook Landscapes to cut down, haul away, stump grind and remove grindingsHe cut the trees down and then refuses to grind the stumps

Revdex.com spoke with the businessThe customer’s contract is for the removal of treesIn putting this job together the customer was given the options to split this job in to two phasesThe first phrase would be the tree removal and then once the business rented a stump grinder for multiple customers
he would take care of this part of the contractThe stump grinding was put off because the business let him know that if he waited until he had more jobs for stump grinding it would be much cheaper for him and each customerThe customer agreed to this but then after having to wait longer than he wanted the customer advertised he was looking for someone else to do this workThis customer has no contract for stump grinding and had not paid for this work to be completedAt this time the business feels this has been addressed and based on the customer’s request to hire someone else the business feels this job has been closed

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
I have to assume you seen copies of the contract he supplied to bolster what he said? He sounds like a fly by night companyWhen enough people got together he would rent a stump grinder, really??? Did you see what I sent? Did you ask him to rebut what I sent in black and white? Is he a bona fide business? Has his company paid taxes? Does he operate as a business with the knowledge of the county and state?

Revdex.com spoke with the business. The customer’s contract is for the removal of trees. In putting this job together the customer was given the options to split this job in to two phases. The first phrase would be the tree removal and then once the business rented a stump grinder for multiple customers he...

would take care of this part of the contract. The stump grinding was put off because the business let him know that if he waited until he had more jobs for stump grinding it would be much cheaper for him and each customer. The customer agreed to this but then after having to wait longer than he wanted the customer advertised he was looking for someone else to do this work. This customer has no contract for stump grinding and had not paid for this work to be completed. At this time the business feels this has been addressed and based on the customer’s request to hire someone else the business feels this job has been closed.

Review: I contracted with Erik Cook Landscapes to cut down, haul away, stump grind and remove grindings. He cut the trees down and then refuses to grind the stumps.Desired Settlement: Stumps grinded and grindings removed

Business

Response:

Revdex.com spoke with the business. The customer’s contract is for the removal of trees. In putting this job together the customer was given the options to split this job in to two phases. The first phrase would be the tree removal and then once the business rented a stump grinder for multiple customers he would take care of this part of the contract. The stump grinding was put off because the business let him know that if he waited until he had more jobs for stump grinding it would be much cheaper for him and each customer. The customer agreed to this but then after having to wait longer than he wanted the customer advertised he was looking for someone else to do this work. This customer has no contract for stump grinding and had not paid for this work to be completed. At this time the business feels this has been addressed and based on the customer’s request to hire someone else the business feels this job has been closed.

Consumer

Response:

I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Provide details of why you are not satisfied with this resolution.]

Regards,

I have to assume you seen copies of the contract he supplied to bolster what he said? He sounds like a fly by night company. When enough people got together he would rent a stump grinder, really??? Did you see what I sent? Did you ask him to rebut what I sent in black and white? Is he a bona fide business? Has his company paid taxes? Does he operate as a business with the knowledge of the county and state?