Ermitage Jewelers, LLC

I just purchased the most expensive thing in my life other than a house or a car, I was nervous to say the leastLiz at Ermitage Jewelers helped me with the purchase of a Rolex Sea Dweller Liz was so patient with me and answered all of my questions, she understood my nervousness and made me feel at easeI'm so glad that I got to work with someone so professional and informative as LizThanks Liz

All other jewelers I contacted were misleading or some what evasive in there answers about questions I had about their merchandise, which had made me apprehensive about trusting any online JewelersBut Ermitage was up front about the questions I had about the watch I purchased, and the watch was everything they said it would be.Other testimonials helped me trust in a wire transfer which ultimately proved to be the right way to go

This was my first experience buying a luxury watch and the thought of buying from an online source made me slightly uncomfortableAfter reading many online reviews, I decided to pull the trigger and buy from ErmitageMy prior reservations quickly dissolvedThe staff at Ermitage answered all questions I had, always promptly and in a friendly mannerThey helped me select the watch that would be right for me and worked with me on the shipping date so it would be delivered when it was convenient for meThe timepiece I received was just as advertised and displayedI would recommend Ermitage without reservation and will certainly be working with them again

After several extremely disappointing visits to local jewelry shops in North Carolina where I was offered a pittance for a Rolex and Omega flight master, I sent Ermitage detailed photos of the two watches and descriptions I quickly was given a range of values depending on condition and as this was in the range I had hoped for, sent the two Fedex to Peter at Ermitage He called right away, discussed the condition of the two and came up with a price from them that I felt was quite fair and I must say times what I had been offered by the shops in NC which I suspect were trying to fleece meThe check arrived immediately and has been used to buy a new GPS for my airplane Great experience

I recently purchased a Rolex from Ermitage JewelersThe staff were very helpful and friendly providing a wonderful purchase experience

Enjoyed working with Ermitage JewelersI felt they were extremely fair and I'd definitely recommend working with them whether you are buying/selling jewelry

I visited their website but didn't want to buy online so when in town stopped by the store My salesperson, Liz, remembered me from my phone call a week earlier and had found watch close to what I wanted They did not have the watch in the store but told me it was in perfect condition I decided to order the pair of watches, seeing the ladies and not the men's When they arrived they were better than described, both could pass for new My wife could not believe how good her watch looked, an outcome I had hoped for I was treated like a person by Liz, she showed her products and let them sell themselves She never pushed anything on me or tried to talk me into something I didn't want This was an excellent buying experience and can't wait to do business with them again

Great to work with Sold my Rolex to Ermitage recently and couldn't ask for a more professional and courteous staff They provided me with insured, prepaid labels and quoted me a price as soon as they received the watch The price was agreed upon and I received their check the very next day via [redacted] They answered my questions and completed the transaction within hours I strongly recommend Ermitage Jewelers They are knowledgeable, professional and courteous I couldn't be more pleased

I bought a pre-owned [redacted] Datejust at Ermitage It was delivered by [redacted] the next day and the watch exceeded my expectation I couldn't tell it from new with the exception of a little stretch in the bracelet and it keeps perfect time Customer service was first class I would recommend Ermitage to anyone who is considering a [redacted]

Awesome people, Rolex I bought over the phone from another state arrived the next day in even better condition than I expectedThe price was also very reasonable

The experience was painlessThe company dod everything they said they would doThere was no pressure to complete the dealThe settlement was fair and promptI would recommend this firm to anyone wanting to sell or buya fine watch

I would Love say that Ermitage Jewelry was PERFECT, GOOD Customer Service, transaction over the phone was straight business and I received My watch in excellent condition, and it was REAL

Our experience with Ermitage Jewelers was easy, informative, and friendlyI sold my [redacted] and they provided me a fair offer, which I acceptedWorking with Peter and the other folks could not have been more professionalTwo thumbs up for Ermitage!

Very pleased with my purchase Excellent customer service, merchandise is accurately represented on website Super fast, secure delivery Will do business with them again!

I almost never submit reviews...but in the case of Ermitage Jewelers I have to make an exception I had a Stainless Submariner that I had for a long time and meant the world to me...so much so that I gifted it to my son for his high school graduationI can say that it was truly a gift from my heart Well, I had no idea how much I would miss that timepiece, even though I had a stainless and gold Perpetual Datejust to wear After wrestling with this issue I decided to buy another Submariner and after an exhaustive search and many reviews I decided to buy pre-owned and settled on Ermitage to provide the timepiece I could not believe the pricing was so reasonable (comparatively) and the guarantee and reviews sealed the dealI recommend talking to Liz...she was wonderfulI am a large fellow and knew the bracelet would need a couple of links added...they did this service for FREE..WOWThe watch had been serviced (a value) and shipped to me free and no sales taxNeedless to say...amazing, truly amazingThe watch came in days..packaged beautifully and it is exquisite..for 65% of what a new one would cost and flawless I don't buy Rolex often...but when I do...I will use ErmitageMany Thanks to Liz and the company [redacted] Collierville, TN

Excellent customer service and the product we purchase was in excellent condition! I would highly recommend Ermitage Jewelers

Prompt, friendly, and courteous sums up my experience with ErmitageI will returnThank you

Honest people to deal with A+ rating

Ermitage Jewelers is an exceptional business in today's world
World-class service and consultation at a fair priceI have taken my old Rolex for service and repair
The are friendly and knowledgeable, no pressureAlso have a good selection of used, hard-to-find watches at a good price point
I cannot imagine a better location for Rolex service anywhere!!

*** Gmt II came in mint condition and running COSC specsI'm very particular about buying a preloved timepiece and I must say Ermitage delivered 100% on everything promisedSuper fast secure shipping as wellBuy with confidence!