I bought three subs and was very salty! I called and spoke to a gentlemen about my Pepper steak being saltyI was told to bring the sub backWhen my daughter took the sub back she was told by Robbie it was nothing he could do so she called meI ask to speak with him which he told me because I sent the half back that it was nothing he could do but give discount on my next large sub because he could not separate the breadHis words but he was really saying he could not cut the bread to make a halfHe also said he have made about hundred subs that day and nobody complained! I guess e was calling me a liar huh! My thing is don't care about none of that, I bought subs and you telling me I have to buy another large sub and you will give me half offIn my opinion I don't think he handled the situation correctly and also you have no contact person other then the employers there that you can write or call to complainErnies will never get any business from me due to the fact Robbie do not know how to conduct business with a customerSince when have a customer been called a liar due to how they feel there food may tasteI thought customers should at least be accommodated in some form of degreeThe meat was salty and nothing was done to correct the problem! Very poor customer service and it was the manager I spoke with also not to clean
I bought three subs and was very salty! I called and spoke to a gentlemen about my Pepper steak being saltyI was told to bring the sub backWhen my daughter took the sub back she was told by Robbie it was nothing he could do so she called meI ask to speak with him which he told me because I sent the half back that it was nothing he could do but give discount on my next large sub because he could not separate the breadHis words but he was really saying he could not cut the bread to make a halfHe also said he have made about hundred subs that day and nobody complained! I guess e was calling me a liar huh! My thing is don't care about none of that, I bought subs and you telling me I have to buy another large sub and you will give me half offIn my opinion I don't think he handled the situation correctly and also you have no contact person other then the employers there that you can write or call to complainErnies will never get any business from me due to the fact Robbie do not know how to conduct business with a customerSince when have a customer been called a liar due to how they feel there food may tasteI thought customers should at least be accommodated in some form of degreeThe meat was salty and nothing was done to correct the problem! Very poor customer service and it was the manager I spoke with also not to clean