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Ernst Furniture Service, Inc.

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Ernst Furniture Service, Inc. Reviews (1)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Dear Revdex.com; Most of what *** *** said in her response were true facts I did call *** *** back on his cell phone the day he was to be at my house at approximately 9:am He did say that he would be at my house between 9-am Usually people who make these type of appointments will at least call and say that they are on the way (ie: Time Warner Cable, Duke Energy, etc.) I had to go to the bank and when I returned, I saw that Mr*** had been here I called him back and he was very unprofessional with me I told him I was going to be here the rest of the day He said that he had thrown the mechanism away Now would that seem logical that you would throw an expensive piece of furniture away immediately after you were at someone's home? Regardless to this, Mrs*** did not say in any way how they would fix this situation She offered no solution All she did was regurgitate the facts that had been already stated I am still in need of this recliner needing fixed and anything short of not fixing it will not be acceptable to me Thanks
Regards,
*** ***

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Address: 6370 Paxton Woods Dr, Loveland, Ohio, United States, 45140

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