Erock Property Management

Hello ***, Per our conversation I have below my agreement with the landlords/clients showing what happens with the tenants deposit and why I am the middle man and if something goes wrong with the lease or tenant then the landlord has to reimburse the tenant there depositThanks again please feel free to call me if you have any questions AGENCY: Owner hereby employs Erock Property Management LLC as exclusive leasing agent for the PropertyAnd understands Erock Property Management LLC may assign a new agent to lease the property at any time COMPENSATION: ____AAgent is paid one month’s rent for placing the tenant into the property as soon as the tenant is approved and signs the leaseAgent will execute the contract between the tenant and the landlordAgent will have deposit amount made to agent and landlord is responsible for paying the deposit to the tenant at the end of the leaseAgent makes proper background checks on tenant MANAGEMENT AND OPERATION: Owner grants Agent the following authority and powers and agrees to assume any and all expenses in connection therewith aDiligent Efforts: Agent shall make diligent efforts to obtain a suitable tenant as soon as possible at the monthly rent of $__________ Truly yours, Randall L [redacted] (Owner/CEO) Erock Property Management LLC Fenton Street Silver Spring, MD 20901###-###-#### ###-###-#### (fax)www.erockpropertymanagement.com

As I stated the landlord is responsible for any refunds of the deposit I collected on his behalfI was just the middle man working for the landlord who's the clientAnd I did not wrongfully steal money from the tenantThe tenant did not have money orders nor cashiers check to pay the deposit and I never collect the deposit in the form of personal checks so the tenant wrote a personal check to my name and I went to his bank to cash it to make sure it wasn't return in my bank if I had deposit itI use to allow personal checks and I had an account closed in the past because of too many returned checksThe tenant needs to go after the landlord and not me because I was just acting on behalf of the landlord and was paid a small fee for doing so per my agreement with the landlord

The tenant was told by the landlord that she would refund her money back to herThe tenants lease is with the landlord and not me or my companyThe landlord understands she needs to refund the tenant her deposit and she told the tenant she would do soI don't know why the tenant continues to ask me for the refund when all I was doing was acting as the middle person for the landlord

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: This is a complete fabrication by Randall L [redacted] of Erock Property Management First of all, he asked me to make out the check to him personally so he could cash it and deliver the cash to the LANDLORD His agreement with the landlord is that he gets paid BY THE LANDLORD if and when the property is rented with a fully executed lease agreement The lease agreement was never accepted by the landlord and the landlord never signed it! I, as a prospective tenant, have NOTHING to do with the agreement between the landlord and Erock Why am I, the tenant, losing out on $ I am the one who was stolen from I now have no property to rent and I lost $because MrL [redacted] unlawfully stole it from me Regards, [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Randall was collecting A SECURITY DEPOSIT He asked for a check because the banks were closed! The security deposit is the tenants deposit to the landlord, which is returned with interest at the end of the lease It is put into escrow I, the potential tenant, do not pay Randall or his company one dime! He stole my deposit I have documentation on all of this if someone from the Revdex.com would contact me This man must be stopped! Regards, [redacted]

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Complaint: ***
I am rejecting this response because:
All of these points are valid IF the landlord was the actual owner of the houseMy issue has always been that this property management company had me sign a lease that was illegal/invalidThe person/"landlord" that is stated on the lease is NOT the owner of the house and did not have authority to make any leasing decisionsI have public documents that show who the actual owner of the house isAnd that person never knew the house was trying to be leased/subleasedThe actual owner of the house did not authorize any lease agreements.
This is not a tenant/landlord issue since the person that hired this property management company was not the rightful owner of the houseThe property management company did not do due diligence is ensuring that I was signing a valid, legal documentThey did not check to make sure that the person who hired them was even the owner I would like to see their proof that the person on the lease is the ownerBut I know that there is no such proofI paid this company for something that was never going to happen since it was invalid and I want all of my money backTo sum up again, there was never a landlord/tenant relationship The lease was invalid from very beginningThere is no legal agreementI am not sure why this is still confusing for the property management company to understandI would like this to be resolved this week Please send me my money back.
Regards,
*** ***

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Complaint: ***
I am rejecting this response because:He ignored all the points that I made in previous response.
MESSAGE FROM BUSINESS:As I stated the landlord is responsible for any refunds of the deposit I collected on his behalfI was just the middle man working for the landlord who's the client.
---
There is no "landlord" unless the lease is signedIf you were just the middle man then you could have done the following things:
1) You would have waited for landlord's approval before signing the leaseYou just made the tenant sign the lease and you took his moneyWhat kind of business is that?
2) You should have informed us that you have taken money from the tenantWhich you never did3) Lease has just tenant's signatureNot yours and not mineBut you still took his moneyWhy is that?
4) You illegally changed the document without tenant's or landlord's consentHow can you change the lease agreement and say that tenant's agrees to it when he doesn't?
You were not the middle manYou were pulling a scam and you got caught---
And I did not wrongfully steal money from the tenantThe tenant did not have money orders nor cashiers check to pay the deposit and I never collect the deposit in the form of personal checks so the tenant wrote a personal check to my name and I went to his bank to cash it to make sure it wasn't return in my bank if I had deposit itI use to allow personal checks and I had an account closed in the past because of too many returned checks.
---
What is the point that you are trying to make? You took money from someone without a signed leaseThat is illegalA lease is in effect after both landlord and tenant have signed the leaseThats the whole point.
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The tenant needs to go after the landlord and not me because I was just acting on behalf of the landlord and was paid a small fee for doing so per my agreement with the landlord---
Lease was not signed and thus there is no landlord and tenantLandlord never approved the tenant and never signed the leaseTenant never agreed to changes in the leaseSo there was no signed leaseYou just took the money and hoped that tenant and landlord are going to fight among themselvesThis is a scam, Sir.
---
Regards,
*** ***

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Complaint: ***
I am rejecting this response because:
This person is lying.
MESSAGE FROM BUSINESS:As I stated to the landlord and the tenantMy fee is one month's rent and per my agreement with the landlord, when the tenant pays the security deposit they will make it out to my companies name and it will be treated as my fee.
---
I (landlord) never approved or signed the leaseWe never authorized him to sign the lease on our behalfBut, that doesn't matter because he never signed the lease anywaysHe only made tenant sign the lease and took money from him immediatelyWe were told by the tenant that we has taken the money from him on the last day when both tenant and I realized that he is pulling a scam on us---
The landlord decided to back out of the lease with the tenant and he now has to return the security deposit to the tenantMy job was complete.
---
We didn't approve the tenant or sign the leaseHow can he charge the tenant when we didn't approve it or sign it? How is it backing out if we didn't even agree to it in the first place?
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I showed the property to over a total of tenants, I talked to and emailed over tenants, I completed applications, I advertised the property, and I executed a leaseI did everything I was suppose to do per my agreement.
---
I sincerely doubt thisWhere are the completed applications? Why were we only shown one (which we rejected)? How is the lease executed when we didn't agree to it or sign it? HE made only tenant sign the lease and took that person's moneyHow is the lease valid with only Tenant's signature? How is this not a fraud?
---
The landlord approved the tenant, the tenant signed the lease, and I collected my fee.
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We did not approve the tenantWe have many emails disapproving thisWe will be happy to show them to Revdex.com.
---
Per my agreement the landlord is to assume any cost related to my services so the landlord is to return to the tenant his $if he decides to no longer go with him---
Unfortunately for this business owner, fraud is not considered as cost of his servicesI will be happy to share the contract with Revdex.comHe also changed the lease on his own with the wrong date without mine or tenants approvalThen he tried to trick us by making us sign the last page onlyI have that email from him with changed lease and him stating in the email that tenant agrees to itBut tenant never did agree to itI will be happy to share it with Revdex.com---
Also, he has agent written everywhere in his contract, but the truth is that he is not certified with Maryland real estate license.
Regards,
*** ***

As I stated to the landlord and the tenantMy fee is one month's rent and per my agreement with the landlord, when the tenant pays the security deposit they will make it out to my companies name and it will be treated as my feeThe landlord decided to back out of the lease with the tenant and he
now has to return the security deposit to the tenantMy job was completeI showed the property to over a total of tenants, I talked to and emailed over tenants, I completed applications, I advertised the property, and I executed a leaseI did everything I was suppose to do per my agreementThe landlord approved the tenant, the tenant signed the lease, and I collected my feePer my agreement the landlord is to assume any cost related to my services so the landlord is to return to the tenant his $if he decides to no longer go with him

As I stated to the landlord and the tenantMy fee is one month's rent
and per my agreement with the landlord, when the tenant pays the
security deposit they will make it out to my companies name and it will
be treated as my feeThe landlord decided to back out of the lease with
the tenant
and he now has to return the security deposit to the tenant
My job was completeI showed the property to over a total of
tenants, I talked to and emailed over tenants, I completed
applications, I advertised the property, and I executed a leaseI did
everything I was suppose to do per my agreementThe landlord approved
the tenant, the tenant signed the lease, and I collected my feePer my
agreement the landlord is to assume any cost related to my services so
the landlord is to return to the tenant his $if he decides to no
longer go with him

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 Complaint: [redacted]
I am rejecting this response because The property manager neglected to confirm that the landlord was the actual owner. I am requesting the money that I paid to the property manager be credited back to me in full. Circuit court action is pending. If this goes to court, I am able to get three times the deposit back plus attorney and court fees.  The issue is that Erock property failed to do due diligence in securing that landlord was actual owner of house. I could not move in because of this. 
Regards,
[redacted]

As I stated the landlord is responsible for any refunds of the deposit I
collected on his behalf. I was just the middle man working for the
landlord who's the client. And I did not wrongfully steal money from the
tenant. The tenant did not have money orders nor cashiers check to pay
the deposit and I never collect the deposit in the form of personal
checks so the tenant wrote a personal check to my name and I went to his
bank to cash it to make sure it wasn't return in my bank if I had
deposit it. I use to allow personal checks and I had an account closed
in the past because of too many returned checks. The tenant needs to go
after the landlord and not me because I was just acting on behalf of the
landlord and was paid a small fee for doing so per my agreement with
the landlord.

Hello [redacted],
Per our conversation I have below my agreement with the landlords/clients showing what happens with the tenants deposit and why I am the middle man and if something goes wrong with the lease or tenant then the landlord has to reimburse the tenant there deposit. Thanks again please feel free to call me if you have any questions.
1. AGENCY: Owner hereby employs Erock Property Management LLC as exclusive leasing agent for the Property. And understands Erock Property Management LLC may assign a new agent to lease the property at any time.
2. COMPENSATION:   
____A. Agent is paid one month’s rent for placing the tenant into the property as soon as the tenant is approved and signs the lease. Agent will execute the contract between the tenant and the landlord. Agent will have deposit amount made to agent and landlord is responsible for paying the deposit to the tenant at the end of the lease. Agent makes proper background checks on tenant.
3. MANAGEMENT AND OPERATION: Owner grants Agent the following authority and powers and agrees to assume any and all expenses in connection therewith.
a. Diligent Efforts: Agent shall make diligent efforts to obtain a suitable tenant as soon as possible at the monthly rent of $__________.
Truly yours,
Randall L[redacted] (Owner/CEO)
Erock Property Management LLC  
8115 Fenton Street   
Silver Spring, MD 20901###-###-####
###-###-#### (fax)www.erockpropertymanagement.com

The tenant was told by the landlord that she would refund her money back to her. The tenants lease is with the landlord and not me or my company. The landlord understands she needs to refund the tenant her deposit and she told the tenant she would do so. I don't know why the tenant continues to ask...

me for the refund when all I was doing was acting as the middle person for the landlord.

As I stated the landlord is responsible for any refunds of the deposit I collected on his behalf. I was just the middle man working for the landlord who's the client. And I did not wrongfully steal money from the tenant. The tenant did not have money orders nor cashiers check to pay the deposit and I never collect the deposit in the form of personal checks so the tenant wrote a personal check to my name and I went to his bank to cash it to make sure it wasn't return in my bank if I had deposit it. I use to allow personal checks and I had an account closed in the past because of too many returned checks. The tenant needs to go after the landlord and not me because I was just acting on behalf of the landlord and was paid a small fee for doing so per my agreement with the landlord.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because: Randall was collecting A SECURITY DEPOSIT.  He asked for a check because the banks were closed!  The security deposit is the tenants deposit to the landlord, which is returned with interest at the end of the lease.  It is put into escrow.  I, the potential tenant, do not pay Randall or his company one dime!  He stole my deposit.  I have documentation on all of this if someone from the Revdex.com would contact me.  This man must be stopped!
Regards,
[redacted]

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 Complaint: [redacted]
I am rejecting this response because:  This is a complete fabrication by Randall L[redacted] of Erock Property Management.  First of all, he asked me to make out the check to him personally so he could cash it and deliver the cash to the LANDLORD.  His agreement with the landlord is that he gets paid BY THE LANDLORD if and when the property is rented with a fully executed lease agreement.  The lease agreement was never accepted by the landlord and the landlord never signed it!  I, as a prospective tenant, have NOTHING to do with the agreement between the landlord and Erock.  Why am I, the tenant, losing out on $2050.  I am the one who was stolen from.  I now have no property to rent and I lost $2050 because Mr. L[redacted] unlawfully stole it from me.
Regards,
[redacted]

Review: RANDALL L[redacted], WHO IS THE PRESIDENT/OWNER OF EROCK, COLLECTED A SECURITY DEPOSIT ON A RENTAL HOME FROM ME WHEN I SIGNED A LEASE AGREEMENT. RANDALL WAS REPRESENTING THE LANDLORD. WHEN THE LANDLORD WOULD NOT ACCEPT MY LEASE AGREEMENT (WE COULD NOT AGREE ON A MOVE IN TIME FRAME) RANDALL REFUSED TO RETURN MY DEPOSIT!!!!Desired Settlement: RANDALL HAS NO LEGAL CAUSE TO KEEP A SECURITY DOPOSIT ON A CONTRACT THAT WAS NEVER EXECUTED. HE IS UNETHICAL AND MUST RETURN THE $2050 THAT I GAVE HIM.

Business

Response:

As I stated to the landlord and the tenant. My fee is one month's rent and per my agreement with the landlord, when the tenant pays the security deposit they will make it out to my companies name and it will be treated as my fee. The landlord decided to back out of the lease with the tenant and he now has to return the security deposit to the tenant. My job was complete. I showed the property to over a total of 20 tenants, I talked to and emailed over 50 tenants, I completed 4 applications, I advertised the property, and I executed a lease. I did everything I was suppose to do per my agreement. The landlord approved the tenant, the tenant signed the lease, and I collected my fee. Per my agreement the landlord is to assume any cost related to my services so the landlord is to return to the tenant his $2050 if he decides to no longer go with him.

Consumer

Response:

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Review: [redacted]

I am rejecting this response because: This is a complete fabrication by Randall L[redacted] of Erock Property Management. First of all, he asked me to make out the check to him personally so he could cash it and deliver the cash to the LANDLORD. His agreement with the landlord is that he gets paid BY THE LANDLORD if and when the property is rented with a fully executed lease agreement. The lease agreement was never accepted by the landlord and the landlord never signed it! I, as a prospective tenant, have NOTHING to do with the agreement between the landlord and Erock. Why am I, the tenant, losing out on $2050. I am the one who was stolen from. I now have no property to rent and I lost $2050 because Mr. L[redacted] unlawfully stole it from me.

Regards,

Business

Response:

As I stated the landlord is responsible for any refunds of the deposit I collected on his behalf. I was just the middle man working for the landlord who's the client. And I did not wrongfully steal money from the tenant. The tenant did not have money orders nor cashiers check to pay the deposit and I never collect the deposit in the form of personal checks so the tenant wrote a personal check to my name and I went to his bank to cash it to make sure it wasn't return in my bank if I had deposit it. I use to allow personal checks and I had an account closed in the past because of too many returned checks. The tenant needs to go after the landlord and not me because I was just acting on behalf of the landlord and was paid a small fee for doing so per my agreement with the landlord.

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because: Randall was collecting A SECURITY DEPOSIT. He asked for a check because the banks were closed! The security deposit is the tenants deposit to the landlord, which is returned with interest at the end of the lease. It is put into escrow. I, the potential tenant, do not pay Randall or his company one dime! He stole my deposit. I have documentation on all of this if someone from the Revdex.com would contact me. This man must be stopped!

Regards,

Review: Randall L[redacted], owner of Erock Property Management, failed to ensure that the rental property he was hired to work on was the actual owner of house. I signed a lease agreement and paid $2550 for a security deposit. Mr. L[redacted] will not refund my money. I was unable to rent property because the utilities could not confirm owner of house and would not change utilities to my name. I have emailed him and he will not respond back.Desired Settlement: I just want my full security deposit back. It was not my fault that Mr. L[redacted] didn't do his due diligence in securing the correct name of the owner of the house.

Business

Response:

The tenant was told by the landlord that she would refund her money back to her. The tenants lease is with the landlord and not me or my company. The landlord understands she needs to refund the tenant her deposit and she told the tenant she would do so. I don't know why the tenant continues to ask me for the refund when all I was doing was acting as the middle person for the landlord.

Consumer

Response:

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

Review: [redacted]

I am rejecting this response because The property manager neglected to confirm that the landlord was the actual owner. I am requesting the money that I paid to the property manager be credited back to me in full. Circuit court action is pending. If this goes to court, I am able to get three times the deposit back plus attorney and court fees. The issue is that Erock property failed to do due diligence in securing that landlord was actual owner of house. I could not move in because of this.

Regards,

Business

Response:

Hello [redacted],

Review: Owner of Erock Property Management, Randall L[redacted] contacted us as a real estate agent who can find tenant for our property. He mentioned in his email that he has people ready to move in. We signed a contract with him that if he is able to find tenants for us and lease is signed then he can get a month's of rent for his services. He assured us that he has 7 people ready. But, when he didn't and when he found someone he agreed to move-in date of August 15th 2014 without consulting us. When we saw the date we said that it is unacceptable since its more than a month away. We made it clear that we will only accept tenants from 1st Aug 2014. He tried to trick us by telling us that tenant has agreed to start from Aug 1st and change the lease and asked to sign the last page and return it to him. We said that we will sign the lease in the presence of the tenant. The tenant mentioned that he never agreed to this and that Randall has taken security deposit from him. How can Randall take security deposit from someone when we haven't even signed the lease? He is not returning the security deposit to that individual. This is a total fraud. If we don't stop this then he will do this to many more people. We lost more than a month of rent because he tricked us and he also kept some person's money even when lease was not signed.Desired Settlement: Randall should refund check of that individual.

Business

Response:

As I stated to the landlord and the tenant. My fee is one month's rent

and per my agreement with the landlord, when the tenant pays the

security deposit they will make it out to my companies name and it will

be treated as my fee. The landlord decided to back out of the lease with

the tenant and he now has to return the security deposit to the tenant.

My job was complete. I showed the property to over a total of 20

tenants, I talked to and emailed over 50 tenants, I completed 4

applications, I advertised the property, and I executed a lease. I did

everything I was suppose to do per my agreement. The landlord approved

the tenant, the tenant signed the lease, and I collected my fee. Per my

agreement the landlord is to assume any cost related to my services so

the landlord is to return to the tenant his $2050 if he decides to no

longer go with him.

Consumer

Response:

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Review: [redacted]

I am rejecting this response because: