I contacted this attorney concerning debt collectors for a slew of medical bills from an auto accident years ago that I could not satisfyI was told by the attorney that by filing "chapter 7" I would receive a "fresh start"I paid the attorneys fees and allowed him to file my caseOn Aug I was granted a discharge of the debts by the *** *** *** *** I left the court and after reaffirming my auto loan, began to work on rebuilding my creditSeveral months past and I was still receiving collection calls from creditors even after telling them I filed Chapter I contacted the attorney and nothing was done to halt the callsThe calls continued for several months and then subsided after many angry threats to those creditors from meI was harassed even after my chapter was discharged and received no assistance from my attorneyMy point of contact was a woman named *** and I was never passed to the attorney to discuss these concernsThrough the process of building my credit I noticed every denial that I received from creditors they referenced "collection accounts", "past due amounts", and " account delinquencies" as the reasons for denialIt is my understanding of the FCRA that after filing and discharge the debt could remain on the file but should be referenced as "included in bankruptcy", not as active collection accountsI again contacted the attorney's office and was told I would receive a call from MrEpsteinI did in fact receive that call, and after voicing my concerns to the attorney about being told I would get a "fresh start", was told he was going to enroll me in a "Credit score program" and he would cover the costThis was done to avoid me filing a complaint with the BOPR (Board of Professional Responsibility) over the verbiage and promise of a "fresh start"I never received any information or assistance concerning that programI called the office and left several messages with *** but was never contacted againI have suffered the pains of dealing with credit agencies and creditors to do the work that should have been done by my attorney or in the least, should have been assisted and guidedI received neitherI have recently, within the last months finally cleared my credit file of the erroneous information and have been able to obtain favorable creditI am concerned that an attorney who states to a client they will receive a "fresh start" and then leaves that client to deal with legal aspects of a case on there own is not serving the client wellRecently I have run across MrEpstein's current advertisement whereas he claims he can "erase debt in hours".I can provide a picture from the bus this appeared onI didn't get a "fresh start" and I am sure if he can't provide what he stated to me he surely is unable to meet the confines of that advertisementIt is clear this attorney makes statements that are misleading to clients that foster a certain expectation and when that expectation falls short, the client is left to handle the problems on their ownI am very disappointed in the service from MrEpsteinI am very disappointed in the lack of communication or follow through from MrEpstein and /or his office staff as it relates to my caseI now own a business and I take full responsibility for the actions of my staff and myselfI believe he should tooI have spent many hours resolving issues that were the responsibility of his office as related to my caseThese hours should have been spent with my family, used for growing my business, and for recreationMy family and I have had to deal with stresses related to this matter that affected our internal relationship and happinessAfter all the purpose of filing for chapter was to relieve the stress the debt was causing in the first place, not create moreThat did not happen in this case
I am posting my complaint as a review in hopes it educates others looking for these services as filing complaints with the Revdex.com rarely if ever lead to any resolution of the issue
I contacted this attorney concerning debt collectors for a slew of medical bills from an auto accident years ago that I could not satisfyI was told by the attorney that by filing "chapter 7" I would receive a "fresh start"I paid the attorneys fees and allowed him to file my caseOn Aug I was granted a discharge of the debts by the *** *** *** *** I left the court and after reaffirming my auto loan, began to work on rebuilding my creditSeveral months past and I was still receiving collection calls from creditors even after telling them I filed Chapter I contacted the attorney and nothing was done to halt the callsThe calls continued for several months and then subsided after many angry threats to those creditors from meI was harassed even after my chapter was discharged and received no assistance from my attorneyMy point of contact was a woman named *** and I was never passed to the attorney to discuss these concernsThrough the process of building my credit I noticed every denial that I received from creditors they referenced "collection accounts", "past due amounts", and " account delinquencies" as the reasons for denialIt is my understanding of the FCRA that after filing and discharge the debt could remain on the file but should be referenced as "included in bankruptcy", not as active collection accountsI again contacted the attorney's office and was told I would receive a call from MrEpsteinI did in fact receive that call, and after voicing my concerns to the attorney about being told I would get a "fresh start", was told he was going to enroll me in a "Credit score program" and he would cover the costThis was done to avoid me filing a complaint with the BOPR (Board of Professional Responsibility) over the verbiage and promise of a "fresh start"I never received any information or assistance concerning that programI called the office and left several messages with *** but was never contacted againI have suffered the pains of dealing with credit agencies and creditors to do the work that should have been done by my attorney or in the least, should have been assisted and guidedI received neitherI have recently, within the last months finally cleared my credit file of the erroneous information and have been able to obtain favorable creditI am concerned that an attorney who states to a client they will receive a "fresh start" and then leaves that client to deal with legal aspects of a case on there own is not serving the client wellRecently I have run across MrEpstein's current advertisement whereas he claims he can "erase debt in hours".I can provide a picture from the bus this appeared onI didn't get a "fresh start" and I am sure if he can't provide what he stated to me he surely is unable to meet the confines of that advertisementIt is clear this attorney makes statements that are misleading to clients that foster a certain expectation and when that expectation falls short, the client is left to handle the problems on their ownI am very disappointed in the service from MrEpsteinI am very disappointed in the lack of communication or follow through from MrEpstein and /or his office staff as it relates to my caseI now own a business and I take full responsibility for the actions of my staff and myselfI believe he should tooI have spent many hours resolving issues that were the responsibility of his office as related to my caseThese hours should have been spent with my family, used for growing my business, and for recreationMy family and I have had to deal with stresses related to this matter that affected our internal relationship and happinessAfter all the purpose of filing for chapter was to relieve the stress the debt was causing in the first place, not create moreThat did not happen in this case
I am posting my complaint as a review in hopes it educates others looking for these services as filing complaints with the Revdex.com rarely if ever lead to any resolution of the issue