Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I had previously filed a complaint with the Revdex.com involving California Southern University and their servicesThe university staff informed the Revdex.com that they were working to resolve the issuesI received an email and phone call from California Southern staff stating that I could sent all my completed work to the university department chair [redacted] and she would review the materialI never heard anything back for two monthsI received an email stating that I needed to submit my work in the online course but it was closedWhen I contacted [redacted] she was rude and acted like I was lying and that she never received my work and they were not working with meI demanded my money backThe next contact came from the accreditation director who wanted to know how we could resolve this issue and I told her I wanted my money backShe resent an email saying that they would credit almost half of what I owed and close me to the universityShe admitted that the university was at faultI emailed her back and informed her that the only resolve I would accept at this point was for them to write off the balance I owe, send me a transcript and close me to the university and never contact me againShe never responded to this emailI send an email informing her that I would be filing a Revdex.com complaint and I am filing a complaint with the California Higher Education and with the Western AccreditationAt this point I want all my money back as they have not responded and have admitted fault as they did not respond to me as a student in a timely manner, accused me of lying even though it was proven that my academic adviser misrepresented the information and are very disrespectfulI have spent a lot of time and money into this degree programI only wanted to complete a few classes in the beginning and not the whole program and was informed that I had to complete the whole program to get credit for the classes I needed Regards, [redacted] ***
We've been in communication with *** *** and are working on a resolution. The Dean has reached out to her with a proposal for her to continue in her degree program. A follcall is scheduled for tomorrow
Revdex.com:
I have reviewed the response made by...
the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I had previously filed a complaint with the Revdex.com involving California Southern University and their services. The university staff informed the Revdex.com that they were working to resolve the issues. I received an email and phone call from California Southern staff stating that I could sent all my completed work to the university department chair [redacted] and she would review the material. I never heard anything back for two months. I received an email stating that I needed to submit my work in the online course but it was closed. When I contacted [redacted] she was rude and acted like I was lying and that she never received my work and they were not working with me. I demanded my money back. The next contact came from the accreditation director who wanted to know how we could resolve this issue and I told her I wanted my money back. She resent an email saying that they would credit almost half of what I owed and close me to the university. She admitted that the university was at fault. I emailed her back and informed her that the only resolve I would accept at this point was for them to write off the balance I owe, send me a transcript and close me to the university and never contact me again. She never responded to this email. I send an email informing her that I would be filing a Revdex.com complaint and I am filing a complaint with the California Higher Education and with the Western Accreditation. At this point I want all my money back as they have not responded and have admitted fault as they did not respond to me as a student in a timely manner, accused me of lying even though it was proven that my academic adviser misrepresented the information and are very disrespectful. I have spent a lot of time and money into this degree program. I only wanted to complete a few classes in the beginning and not the whole program and was informed that I had to complete the whole program to get credit for the classes I needed.
Regards,
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I had previously filed a complaint with the Revdex.com involving California Southern University and their servicesThe university staff informed the Revdex.com that they were working to resolve the issuesI received an email and phone call from California Southern staff stating that I could sent all my completed work to the university department chair [redacted] and she would review the materialI never heard anything back for two monthsI received an email stating that I needed to submit my work in the online course but it was closedWhen I contacted [redacted] she was rude and acted like I was lying and that she never received my work and they were not working with meI demanded my money backThe next contact came from the accreditation director who wanted to know how we could resolve this issue and I told her I wanted my money backShe resent an email saying that they would credit almost half of what I owed and close me to the universityShe admitted that the university was at faultI emailed her back and informed her that the only resolve I would accept at this point was for them to write off the balance I owe, send me a transcript and close me to the university and never contact me againShe never responded to this emailI send an email informing her that I would be filing a Revdex.com complaint and I am filing a complaint with the California Higher Education and with the Western AccreditationAt this point I want all my money back as they have not responded and have admitted fault as they did not respond to me as a student in a timely manner, accused me of lying even though it was proven that my academic adviser misrepresented the information and are very disrespectfulI have spent a lot of time and money into this degree programI only wanted to complete a few classes in the beginning and not the whole program and was informed that I had to complete the whole program to get credit for the classes I needed Regards, [redacted] ***
We've been in communication with *** *** and are working on a resolution. The Dean has reached out to her with a proposal for her to continue in her degree program. A follcall is scheduled for tomorrow
This complaint has been resolved. *** ***
Revdex.com:
I have reviewed the response made by...
the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.I had previously filed a complaint with the Revdex.com involving California Southern University and their services. The university staff informed the Revdex.com that they were working to resolve the issues. I received an email and phone call from California Southern staff stating that I could sent all my completed work to the university department chair [redacted] and she would review the material. I never heard anything back for two months. I received an email stating that I needed to submit my work in the online course but it was closed. When I contacted [redacted] she was rude and acted like I was lying and that she never received my work and they were not working with me. I demanded my money back. The next contact came from the accreditation director who wanted to know how we could resolve this issue and I told her I wanted my money back. She resent an email saying that they would credit almost half of what I owed and close me to the university. She admitted that the university was at fault. I emailed her back and informed her that the only resolve I would accept at this point was for them to write off the balance I owe, send me a transcript and close me to the university and never contact me again. She never responded to this email. I send an email informing her that I would be filing a Revdex.com complaint and I am filing a complaint with the California Higher Education and with the Western Accreditation. At this point I want all my money back as they have not responded and have admitted fault as they did not respond to me as a student in a timely manner, accused me of lying even though it was proven that my academic adviser misrepresented the information and are very disrespectful. I have spent a lot of time and money into this degree program. I only wanted to complete a few classes in the beginning and not the whole program and was informed that I had to complete the whole program to get credit for the classes I needed.
Regards,
[redacted]