Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: What part did they understand, I never got it PERIOD SO I WILL NOT PAY ANYTHINGITS ALWAYS THE SHIPPERS RESPONSIBILITY TO VERIFY SHIPMENT DELIVERED OR FOLLOW UP, NOT the end consumer! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
It is very simple We ship FREE samples as long as the client provides a [redacted] or [redacted] # to pay for the shipping We pay for samples, they pay for shipping, very fair and reasonable for the hundreds of samples we ship out every day We sent the client tracking on this sample request The tracking show it was delivered and left at their door They claim they never received it This is now an issue with ***, not us The customer should work out the shipping with ***, not us However, instead of doing so, they refused the bill with ***, so in turn, we were not only billed back for THEIR shipping cost, but we are also billed back for an additional $for the client refusing to pay the bill - the nerve!
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: What part did they understand, I never got it PERIOD SO I WILL NOT PAY ANYTHINGITS ALWAYS THE SHIPPERS RESPONSIBILITY TO VERIFY SHIPMENT DELIVERED OR FOLLOW UP, NOT the end consumer! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
It is very simple We ship FREE samples as long as the client provides a [redacted] or [redacted] # to pay for the shipping We pay for samples, they pay for shipping, very fair and reasonable for the hundreds of samples we ship out every day We sent the client tracking on this sample request The tracking show it was delivered and left at their door They claim they never received it This is now an issue with ***, not us The customer should work out the shipping with ***, not us However, instead of doing so, they refused the bill with ***, so in turn, we were not only billed back for THEIR shipping cost, but we are also billed back for an additional $for the client refusing to pay the bill - the nerve!