Essence Nails & Spa

The worked was completed and satisfied to our knowledge prior to she left our salonIf she have any issue with the service and she could have let us have a chance to corrected the issueHer husband called us hours later in the evening and demanded a refundI told him to ask his spouse to come back so we have a chance to corrected whatever issueHe just wanted a refund and keep insisting we done the worked incorrectI told him I won't able to refund but will try to satisfied the work before a refundHe did not want that so he start calling name and told me to go back to my countryHe also posted dozens of negative messages about my nail tech and salon on our business FacebookHe also contacted the customers the liked our page and said negative things about usThose customers told meHe had tried to damage and sabotage our business over $dollarsHow much does it cost my business by him sabotage my reputationWe were voted best manicure and pedicure salon in the metro city in Clarion LedgerPlease research itWe do not get that recognition by giving our customers bad serviceAnd we served thousands of customers not just hundreds

The worked was completed and satisfied to our knowledge prior to she left our salon. If she have any issue with the service and she could have let us have a chance to corrected the issue. Her husband called us hours later in the evening and demanded a refund. I told him to ask his spouse to come...

back so we have a chance to corrected whatever issue. He just wanted a refund and keep insisting we done the worked incorrect. I told him I won't able to refund but will try to satisfied the work before a refund. He did not want that so he start calling name and told me to go back to my country. He also posted dozens of negative messages about my nail tech and salon on our business Facebook. He also contacted the customers the liked our page and said negative things about us. Those customers told me. He had tried to damage and sabotage our business over $20 dollars. How much does it cost my business by him sabotage my reputation. We were voted 2016 best manicure and pedicure salon in the metro city in Clarion Ledger. Please research it. We do not get that recognition  by giving our customers bad service. And we served thousands of customers not just hundreds.