Essex House Motel

We have received your letter regarding the complaint by *** *** against Essex House MotelIndeed we have the contract with *** *** and we call them instantly and according to them, they haven't find any kind of bug issues and the experiment processed several times with same conclusion
However, we refunded the money to *** *** with the same amount he paid forSir, we have been maintaining this business about yearsBeside this, we have multiple businesses including roadway inn, gas station, and ***'s restaurantThere are some types of people they try different strategies to get the money back*** *** never complain during his difficulty to stay at the room but he complained when he checked out and asked for full money refundI talked to him several times he used bad words 7/and threatened me different wayMy request if you talk to him you will understand that he has mental disabilitiesLike I mentioned before, I gave him full refund still he is calling me and said he going to call you guys every monthIn this circumstances I am asking your attention to justify you decisions