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Essex Steam Train & Riverboat

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Essex Steam Train & Riverboat Reviews (4)

Customer was refunded $on December 2, to the credit card originally charged Tickets had been returned to us for wrong address and re-mailed to customer on December 1, The order has been canceled Sincerely, Michael L [redacted] Essex Steam Train & Riverboat Office / Reservation Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to mei will accept as soon as I see the money back in my account
Sincerely,
*** ***

Customer was refunded $130.00 on December 2, 2015 to the credit card originally charged.  Tickets had been returned to us for wrong address and re-mailed to customer on December 1, 2015. The order has been canceled.
 
Sincerely,
 
Michael...

L[redacted]Essex Steam Train & Riverboat
Office / Reservation Manager

Review: ordered tickets from them on on October 30th called 2 hours later to cancel said they would cancel them and that the money would take a few days to show up. called again Tuesday nov 3rd because nothing showed up they said again would take care of it and did nothing. I had to call again on nov 9th and they said they sent them out and when they get to my address to send them back but they have never been delivered.Desired Settlement: I just want my 130.00 dollera back for the tickets .

Business

Response:

Customer was refunded $130.00 on December 2, 2015 to the credit card originally charged. Tickets had been returned to us for wrong address and re-mailed to customer on December 1, 2015. The order has been canceled. Sincerely, Michael L[redacted]Essex Steam Train & RiverboatOffice / Reservation Manager

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.I will accept as soon as I see the money back in my account.

Sincerely,

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Description: Railroads, Recreation Centers, Cruises

Address: 1 Railroad Ave, Essex, Connecticut, United States, 06426

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