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Estelle & Kennedy, A Professional Law Corporation

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Estelle & Kennedy, A Professional Law Corporation Reviews (3)

We are in receipt of your letter dated April 7, and the attached complaint from *** ***While we believe It is extremely important to address the complaint and provide both the client and Revdex.com with a response to each issue present by the client, the instant response is limitedWhile
Revdex.com requests a truthful account of our experience with the customer, we are unabletd provide a full explanation of our experience with the customer because, as a law firm, we are bound by the California Rules of Professional Conduct with prevents my office from revealing attorney client privileged or confidential information, and specifically, precludes my office from taking a ,position adverse to that of a former client. It is our company's practice and policy to engage In regular client communication, aggressive representation, fair billing practices, and.conflict resolution, in fact, as family law lawyers, we are bound by CA Family Code Section which provides that parties and attorneys Must not Increase litigationor fail to promote settlement, or will be at risk of sanctions by the courtAs a result, an attorney cannot refuse the calls of an opposing party or counsel and await authorization from a client before engaging in communicationMoreover, an attorney Is Instructed not to file an action If insufficient facts exist to meet the legal standard for that claimIf a claim is made in a pleading or contempt action without sufficient facts or without the appropriate attempt at settlement, the client, and their attorney, can be held liable and monetary sanction issued against them, it is the attorney's special training and expertise that allows them to analyze the facts of a case and apply those facts to the lawit is the attorney's duty to make a determination and advise their client regarding the same. At Estelle & Kennedy, APLC, we make an intentional effort to go above and beyond for our clients, despite their personal, emotional, or financial situations, and did so for the complainantWe always seek to offer solutions to our client and a willingness to address any and all issues or disputes, should one ariseMoreover, we would never hold a client's file hostage or refuse to comply with a client's request for documents in their file, and have never done so, Again, we are bound by the CA Rules of Professional Conduct which clearly delineate that the case file belongs to the CLIENT at all timesUpon any request from the client for their entire file or particular documents therein, we immediately comply with that request, it Is our request that the instant Complaint, not be published, and I am hopeful that this matter can come to a speedy closure, so that we may re-direct my attention to servicing our clients in need. Very truly yours,

I am rejecting this response because: it does not address my concerns I was billed improperlyA minute phone call should be not billed at the same rate as a minute call yet that has happened a few times.Also if child support was started from january and respondent does not receive any visitation not arguing against respondent receiving a deduction for travel expenses when no such expenses would occur moving forward but telling me to ask for my travel expenses at a later date is not fair or just. Respondent will save over a thousand dollars in travel expenses before I am even allowed to challenge the court order and he would not have used any of that money on gas seeing as he doesn't have visitation and wouldn't be driving anywhere.Some items were billed at no expense but that does not make up for the over billing I have received over the course of a year that still is not being addressedIn January after my child support check was lost and I called to inquire I didn't receive a call or message back until March when I inquired about why I was reviving a bill and no return calls

+1

Although we cannot breach any
duty of confidentiality in this specific case, any attorney in a case should
communicate with opposing counsels or opposing parties, if unrepresentedAn
attorney may not simply cease communicate with opposing counsel or parties,
because the attorney would not be able to move a case along, or communicate
settlement opportunities to our client, which would be a violation of our
ethical duties
Our law firm, as many other
attorneys, bill our clients in increments of minutes and time is charged in
minimum units of one-tenth of an hour (0.1) (minute) increments. All of our clients sign a fee and engagement
letter agreeing to said arrangement.
Additionally, as a courtesy to all of our clients, we "no charge"
numerous time units in each bill, therefore providing our clients with certain
services that are not charged to the client
When our clients request a
continuance of a hearing, we would contact opposing counsel or opposing party,
if unrepresented by counsel. Once we
obtain an agreement by opposing counsel or opposing party, then we contact the client
to inform him or her of the agreement and, thereafter, contact the court to
obtain the change of hearing date.
As attorneys, we also have to
abide by a Court's order, including orders to meet and confer to settle the
matter on the issues. If we do not do
so, then the Court can hold us in contempt.
Finally, with regard to child
support, there are certain circumstances where a court will allow a payor to
deduct certain expenses from the monthly child support award, such as a travel
deduction for mileage for visitation, particularly when transportation is not
split equally between the parties, and/or when there is a substantial distance to
travel. After a Court makes its order,
it often indicates that if any future changes are desired, a party may file a
request for order. Often it states that
a request for order must be filed once a party has incurred certain
expenses. Otherwise, the Court would
deny the client's request as speculative
As fair attorneys, we seek to
offer solutions where our descriptions of the facts differ from our clients. We have offered solutions in the instant
matter, and although unaccepted, we maintain a willingness to still address
client issues if the client so chooses.

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Address: 400 N Mountain Ave Ste 101, Upland, California, United States, 91786-5177

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