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Estes Park Computers and Technology, Inc.

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Reviews Estes Park Computers and Technology, Inc.

Estes Park Computers and Technology, Inc. Reviews (9)

Dear Revdex.com, Attached is our response to this MsDonna Clark's complaint # ***Please advise us if our offer of resolution is accepted or not*** ***, Owner, Estes Park Computers, Inc

Complaint: ***
I am rejecting this response because: It is unethical to send a bill and advise verbally (which I have already sent the check) and then rebill for more hours. I have paid you what you advised was my bill $(what you advised on the phone and what was billed.
Regards,
*** ***

Complaint: ***
I am rejecting this response because:I was advised I was going to be charged for hours and I would owe $this has been paidHow can a business bill more hours than advised on the phone, agreed upon and then billed and paid? I have the original billI am not requesting a response from the business as I do not want to be billed interest and fees.
Regards,
*** ***

To the Revdex.com and ***,Your bill is far from over inflatedI received a call from *** wife stating she want's to pay her hours, I have resent her invoiceThey are upset with you as well and expect you to pay YOUR billI told you we could work this out, but if you decided to call the Revdex.com, I would bill you for the time it takes me to respondYou KNOW we worked on your project for well over hoursI have now added hour to your bill because you are not trying to pay your bill, you are trying to get out of itYou are wasting my time, *** time, the Revdex.com's time, but evidently not your own timeI told you in my return phone call that I would charge you to respond to the Revdex.comYou went to them and are still wasting everyone's time with a claim that has no meritYour bill is $If you want to pay *** bill as well, it is $A grand total of $ Let me know how to proceedIf I must respond again, I will bill you another $(my minimum charge)Just stop ranting and raving and pay your billThere are other companies in town that I am sure are dying for your businessPlease stop and pay your billThank you for your concern, but you were made well aware of the repercussions of your actionsQuit hiding behind the Revdex.comThey have REAL complaints to deal withI have attached the new invoices to this responseNote *** has changed to the company that pays invoices on that particular building.Sincerely,*** ***

I get paid only when I work. This person was told that any of my responses to her or the Revdex.com in regards to this issue would be billable, as I am unable to work while responding to these messages. I have since charged her for a total of 1 hour for these responses. I bill per hour or increment of an hour. I have yet to bill her for the other three hours of lost time responding to this complaint. I have been documenting my time to respond to this complaint should we need to take this to court. I have tried to work with this person to no avail. Please advise her to pay immediately.Thank you for your time,Sincerely,[redacted]

I just spent over an hour responding and when I hit "proceed" it kicked me out and ask for a username and password. Make a long story short. [redacted] needs to pay her bill, which she agreed to do, and let [redacted] pay his bill. [redacted] is not disputing her bill, she is disputing her Landlord's. Facts....

[redacted] was there from 8:30AM to 1:00PM, [redacted] was there from 9:00 AM to 12:30 PM. [redacted] had to leave for a 1:00 PM appointment. [redacted] never ask us for our help. Her Landlord, [redacted] is who called us. If [redacted] would have ask us what are charges were, I would have told her it is $75.00 per man hour. It is also posted on our website. I have never threatened [redacted], in fact I felt sorry for her. That is why she was billed for two hours. But since this is my second shot at this I am going to hurry. [redacted] told me she was going to call the Revdex.com, I called her back and told her that was fine, but I would charge her my time to respond. I will resend [redacted]'s bill, now for $225.00. If [redacted] wants to dispute his bill, he can contact either the Revdex.com or , better yet, save $75.00 and call. [redacted] is lying to [redacted]. It is none of [redacted]'s concern. [redacted] needs to pay her updated bill of $225.00. I see no where in this complaint that says I was charging her anymore than the $150.00 we agreed upon. Unfortunately, it has now ended up costing more due to the fact I have to respond to a complaint that has no merit. I dare [redacted] to give the Revdex.com a bill greater than the 2 hours we originally billed her. She will be getting a new bill for $225.00 however. If [redacted] has an issue with his bill he can contact us. Questions and concerns? We can be reached by phone, e-mail, or come by. I must say it is more than noble for [redacted] to fight for her landlord, this issue however, has no merit and should not affect this business in any way. Sorry for the Revdex.com being inconvenienced.

[redacted]
[redacted]
[redacted]
[redacted]
I would like to respond to this complaint, please tell me how. Also, I have been in business for 11...

years. I have had 3 complaints total in this time, all by people over the age of 65. The other 2 were resolved. Why the “D” grade? That is exactly the reason I do not do business with you. You have no protection in place for the business. You always favor the customer. Pretty worthless in my eyes.
[redacted]
e-mails only please

Complaint: [redacted]
I am rejecting this response because: I was advised by phone by [redacted] from this company and received a hard copy bill for $150.00 and now they want to change the charge now to $225.00! This is wrong. I am not paying anymore than the inflated 150.00 I was billed. I sent the check out this am already. 
Regards,
[redacted]

I am sorry, but [redacted] owes $225.00. We charge 36% annual interest as we are not a bank or Credit Card Company. We accept all major credit cards and/or cashier's check or cash. As this complaint is not yet rectified, we will be unable to cash a check for partial payment. We will charge interest on full amount until we receive the full payment of $225.00. Thank you for your understanding in this matter. We would appreciate prompt payment for total amount due. If I receive another response in this matter, I will need to charge an additional 1 hour, or $75.00, to the amount of $225.00 already owed. [redacted]. I am now totally embarassed by your behavior. Please cease and desist. I await total payment of $225.00.Sincerely,[redacted]

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Address: 1182 Graves Ave., Unit B, Estes Park, Colorado, United States, 80517

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