Estes Village Inn

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*** ***There were some confusion in handling cheby our new front desk person who neglected to mark cash payment by Mr*** when he checked-inOn May 15th the manager
thought the front desk person forgot to charge so he charged to his credit cardWhen he found out from Mr*** that he paid by cash, he issued credit in the amount of $on May 17thRegarding $he mentioned in his letter, the manager refunded cash before Mr*** left the premise.We called Mr*** twice and left message to confirm from him but we have not heard from him, yet.We are sure he received credit by nowWe apologize for our employeeThe employee is no longer with us and we discovered that she was drinking on the job.We apologize deeply for creating the confusion.Mary