We have placed a call to Mrs*** and we have discussed why the repairs were needed. We have also explained why the request for diagnoses teardown is warranted to accurately determine the internal failure that remained after the faulty parts had been replacedAs
stated in the phone conversation, we still have the parts available for her review if desired. While we have agreed to refund the initial payment of $as a gesture of good will, we believe Mrs*** is now of the opinion that Classic Chevrolet performed an accurate repair at a fair price based on the assessment from our factory-trained technicians in the most logical order necessary to determine and correct the nature of her concerns
Mrs*** has informed us she is satisfied we have resolved her concerns and has promised to revamp her comments with Revdex.com. We regret any misunderstanding that arose from this instance and further appreciate the opportunity to address her concerns
Respectfully,
Ronny ***,
Service Manager
Classic Chevrolet Sugar Land
We have agreed to issue a refund, but the customer wants the refund via the credit card that was originally used, for which we need her to come in as we do not keep credit card numbers on file. If she does not want to come in to the store we can mail her a check. Please let us know
how she would like to proceed
Thanks,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Actually the trouble with our internet began before We called more than a few times in to report that our speed was so slow we could not even use the internet uninterrupted without bufferingThe girl that we reported this to (it was always reported after 5pm due to the fact that we work) only worked as a call center rep after hours and would ask us to unplug the routerWhich we always did knowing that this would do nothing. There was no issues that Lingo would be able to "see on their end" as they did not remotely log into any of our computers....so how exactly was that possible? As far as their approval on the ONT goes, there were at least calls to Lingo where they asked us to actually go downstairs and physically look to see what kind of equipment we had, they evidently had NO record of what we even had in our house so how could they agree to replace an ONT that they did not even know we had? The reason we did not agree to pay for a tech to come out was....it was THEIR equipment that we paid a $rental fee per month to use! Do they not need to maintain their own equipment that we pay to use??Responding to Lingo's statement about the cost of the package, they are correctThey also state that the agent "mistakenly" confirmed the pricing of $per month with no contractTHEIR AGENT AGREED, mistakenly or not, THEY AGREED! Since they did agree, as they stated, I believe they need to stand behind what their agent agreed toThat is advertising if notThe only reason I agreed to this was that there was no contractThe service had been so bad, I did not want to sign a contract for years. I am attaching the email that was sent to my husband's email stating that all parties agreed to the contract and it was completeAs stated before, I was told that the contract had been destroyed but we do have the email stating that it was completed and agreed by both partiesThis was not a year contract, just a contract to come and do the work at our house.Regarding the field technician coming to our house, the reason we agreed for him to come out was because we had agreed to upgrade the speedHe was hours late getting to our house, he was here for hours and also left twice and went to the *** *** *** because he said there was some other work he needed to do to upgrade the speed thereHe aslo said he could not do what he needed to do at the ***, it would have to be done at another location and he would have to come back, which he never didThe new ONT he installed did not have the built in router like the previous one so that is why he had to install the new routerHe said because of this he would have to install a router and there would be no charge for the router. I believe they should stand behind the agreement that their agent made to upgrade our speed and $per month with no contract
Regards,
*** ***
We sell between to cars a month in new and used sales depending on the month of the year We make our best effort to get vehicles offline as soon as possible when they are sold. When customers sign up for a car in our finance department, the folder goes upstairs either that day or the next day depending on the day of signing in accounting to get billed and once it is finalized, it is marked in our computer system as sold and then it will take a day or two to get offline. We make every effort to insure accuracy on our prices and we have a disclaimer on our website so that consumers understand that even computer programs are not perfect. All of our tag units had been sold upon arrival of this customer from Austin and we made every effort to make the customer happy. We even made an offer on a non-tagged unit that lost thousands of dollars just to try and make every effort to make the customer happy. The customer knew he could not beat that price anywhere and that is why he shook hands with the manager on our offer and bought the car because it was such at a low low price. The wife seemed very happy and was smiling when her husband bought the vehicle
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me I'm very satisfied now that my truck is now running properly with no more issuesMrRonnie *** was very instrumental in resolving this issue I appreciate the Quality and Professionalism that has been display and the promptness in expediting the refund, in regards to this matter.*** ***
We have contacted the carrier for the extended warranty, Ally Protection Plan and have confirmed they have issued a refund via check #[redacted] to [redacted], the customer's lien-holder. We anticipate the refund from Ally Protection Plan will be reflected in the customer's account in the...
next few days. We have also contacted Ally GAP and the Road Hazard carrier. Although they have not issued the refunds yet, Classic Chevrolet will issue the refund to the customer's lien-holder account today and wait to be reimbursed by the insurance companies.We regret the delay in the processing of this cancellation, but unfortunately sometimes the process takes longer than we would like as we depend upon third parties who are ultimately the ones to issue the refunds.We appreciate the opportunity to correct this concern for the customer and further look forward to continuing to be of service. Regards,Classic Chevrolet Sugar Land
Dear Sir or Madam:I am writing on behalf of Lingo Networks, LLC (Lingo) in response to the complaint of [redacted] (“complainant”).Complainant reported a trouble towards the beginning of 2017. Lingo Networks attempted totroubleshoot with the complainant to resolve the issue, the customer declined to do so. We could seeno issues on our end that could explain the service issues the customer was experiencing. LingoNetworks approved to upgrade their ONT equipment to a newer model and wave any potential fees thatwould be incurred if any issues were found beyond the demarcation point. The complainant did notagree to have a tech come out during our normal schedule hours for this upgrade. Lingo agreed todispatch an after-hours technician at no cost to the complainant. At this time, Lingo advised thecustomer they were in a grandfathered package that was no longer offered and would like to get themon a month to month or a three year contract to upgrade their speeds to the current governmentstandards. Lingo’s Customer Support Representative offered complainant a three year contract for$49.95 per month for the first year with an increase to $69.95 per month beginning in month thirteen.Additionally, a month to month plan was offered at $69.95 per month. These prices were quoted to thecustomer a total of five times. Upon the sixth call, the customer advised the agent they were told theycould get service at $59.00 per month with no contract, the agent mistakenly confirmed that pricing.The complainant called back three days later to agree to the service under that price. The complainantcompleted the paperwork for a three year contract but the paperwork was not fully completed by thecomplainant. Complainant was followed up with the next business day in regard to the incompletecontract and at that time Complainant would not agree to the correct per month pricing.The complainant then scheduled our field technician to come out to complete the ONT upgrade onMarch 16th 2017. A field technician cannot process a speed upgrade due to provisioning parameters.Additionally, a free router was provided to the customer as a courtesy. On June 26th 2017, the customer reported slow speeds. The Lingo Customer Support Representative sawthat their speed package upgrade had not been processed nor any changes made in billing. We followedup with the complainant, apologized and advised that we would like to proceed with upgrading thespeed package. We explained they had not been billed for their upgrade and that the Complainant wasstill on a grandfathered package. It was clearly expressed that the customer is not obligated to move tothe new package. The complaint advised they were under the impression we had upgraded them. Lingoexplained that the field technician was sent out to upgrade the ONT, not their speeds. We explainedthat a contract had been signed but not completed since it was not completed. Lingo Networks has goneabove and beyond for the complainant on many of the issues they have been experiencing, as such, theoffer extended to the complainant stands as listed above with a three year contract for $49.95 permonth for the first year or a month to month option for $69.95 per month.Thank you for your consideration.Sincerely[redacted]
I am writing on behalf of Lingo Networks, LLC. (Lingo) in response to the complaint of [redacted] (“complainant”).In working directly with the complainant, an agreement was reached to settle both accounts. It was additionally agreed upon, that payments could be made in monthly increments over a...
twelve month term. As part of the agreement, complainant will be removed from the collections process and any credit reporting marks will be removed.Thank you for your consideration.Sincerely, [redacted]Lingo NetworksVice President
Better Bu[redacted]ss Bureau:
I have reviewed the response made by the bu[redacted]ss in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.
We were instructed with appointment at 1:00 PM to be in the dealership to test drive these cars that we reserve. If you don't guarantee then instruct someone to not even entertain reservation at all.How would I know that you actually sold those cars? How would I know if you are not just misleading your customers? We reserved multiple cars not just on Friday afternoon and drove there the following morning and we where told they are sold.And guess what, Wednesday following week, all the cars we reserved are still advertise online when we told they are sold. Not just from [redacted], [redacted] but also from your own site. Within 300 mile radius from Austin, TX, your dealership is the only one with that has these amazing low prizes. This is why I strongly believe that your dealership should be guilty of false advertisement.
Regards,
Dear Sir or Madam:I am writing on behalf of Lingo Networks, Inc. (Lingo) in response to the complaint of [redacted] (“complainant”).The complainant pays for 1.5Mb of Internet speed. Due to their issues, a speed increase was recommended anddiscussed with the customer. The package that the...
customer currently pays for has not been offered for several years.Lingo offered the service increase for $49.95 for the first year and then $69.96 for the remainder of the contract.Complainant was advised of these prices on multiple occasions. After each phone conversation, Complainant requestedsome time to think over the pricing. During one of the complainant calls, they asked if the price was $59.95 andComplainant was incorrect advised. This was an honest mistake by one of the representatives. The contract completedby Complainant was incorrect filled out and was voided.We reached out to the complainant to apologize that the upgrade had not been completed yet and wanted to get thisresolved for them. Complainant was advised they had not been billed for the upgrade yet and currently were on the oldpackage. We explained to the complainant that the $59.95 was an incorrect price and apologized for the confusion. Thank you for your consideration. [redacted]MGW NetworksVice President
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
After reading the response I am amazed again with the service of Lingo Networks. They say that their associate quoted us a price and it was incorrect. This is the price we were quoted and we received the contract and it was signed and returned. The never contacted us to tell us that the contract was wrong or that the upgrade would not be completed. Lingo still sent the tech out to complete the upgrade. He even told us that the speed would increase and the last part of the upgrade would have to be completed off site. This tells me that the tech was not informed of the fact that there was no upgrade being completed either!They NEVER contacted us before or after the supposed upgrade was to be completed until we contacted them about 3 weeks after the fact to see why the speed was still so slow. We had to leave a message then and they were supposed to return the call. [redacted] called us back and at this point we were told that the upgrade had not been completed because the contract was wrong and destroyed. So basically for 3 weeks we believed that our internet had been upgraded with NO contact from them to let us know differently.I am not asking for anything that they did not offer themselves. I would like the faster internet service that they promised us at the price they quoted us. Seems to me that this is false advertising if they do not stand behind what their associates quote the customers. This associate told us that BY LAW they could not offer anything slower than 10mb.Even if they did not plan to complete the service they offered and they knew this, they should have informed us up front - before they sent the tech to complete the upgrade, instead of waiting for us to contact them and THEN saying "oh by the way, you didn't get the upgrade that the tech did 3 weeks ago."
Terrible customer service!
Regards,
[redacted]
Our advertised vehicles are sold on a first come basis and If a vehicle was just sold it could still appear on our website until it is finalized. We addressed these concerns during the negotiations. In addition, the following disclaimer is on our website: "Although every reasonable...
effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied. All vehicles are subject to prior sale. Price does not include applicable tax, title, license, processing and/or documentation fees, and destination charges."
Better Bu[redacted]ss Bureau:
This letter is to inform you that Classic Chevrolet Sugar Land, LLC has carried out to my satisfaction the resolution it proposed for my complaint, filed on 2/20/2017 and assigned ID [redacted]. To whom it may concern :I just want to let you know that my complaint ID [redacted] is now resolved. Brandon [redacted] contacted me about this issue and had agreed to compensate me. Please closed this issues as soon as possible and let Brandon [redacted] of Classic Chevrolet Sugar Land know about it.Are the issues resolved? Yes, it is now resolved. If yes, when was the issue resolved? The issue was resolved on April 3, 2017 Did you ever file your case through the court system? NoIf so please include a copy of your filing or judgment for our files.Signature: __[redacted]___________ Date: _April 6, 2017_______
Regards,
We have placed a call to Mrs*** and we have discussed why the repairs were needed. We have also explained why the request for diagnoses teardown is warranted to accurately determine the internal failure that remained after the faulty parts had been replacedAs
stated in the phone conversation, we still have the parts available for her review if desired. While we have agreed to refund the initial payment of $as a gesture of good will, we believe Mrs*** is now of the opinion that Classic Chevrolet performed an accurate repair at a fair price based on the assessment from our factory-trained technicians in the most logical order necessary to determine and correct the nature of her concerns
Mrs*** has informed us she is satisfied we have resolved her concerns and has promised to revamp her comments with Revdex.com. We regret any misunderstanding that arose from this instance and further appreciate the opportunity to address her concerns
Respectfully,
Ronny ***,
Service Manager
Classic Chevrolet Sugar Land
We have agreed to issue a refund, but the customer wants the refund via the credit card that was originally used, for which we need her to come in as we do not keep credit card numbers on file. If she does not want to come in to the store we can mail her a check. Please let us know
how she would like to proceed
Thanks,
*** ***
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Actually the trouble with our internet began before We called more than a few times in to report that our speed was so slow we could not even use the internet uninterrupted without bufferingThe girl that we reported this to (it was always reported after 5pm due to the fact that we work) only worked as a call center rep after hours and would ask us to unplug the routerWhich we always did knowing that this would do nothing. There was no issues that Lingo would be able to "see on their end" as they did not remotely log into any of our computers....so how exactly was that possible? As far as their approval on the ONT goes, there were at least calls to Lingo where they asked us to actually go downstairs and physically look to see what kind of equipment we had, they evidently had NO record of what we even had in our house so how could they agree to replace an ONT that they did not even know we had? The reason we did not agree to pay for a tech to come out was....it was THEIR equipment that we paid a $rental fee per month to use! Do they not need to maintain their own equipment that we pay to use??Responding to Lingo's statement about the cost of the package, they are correctThey also state that the agent "mistakenly" confirmed the pricing of $per month with no contractTHEIR AGENT AGREED, mistakenly or not, THEY AGREED! Since they did agree, as they stated, I believe they need to stand behind what their agent agreed toThat is advertising if notThe only reason I agreed to this was that there was no contractThe service had been so bad, I did not want to sign a contract for years. I am attaching the email that was sent to my husband's email stating that all parties agreed to the contract and it was completeAs stated before, I was told that the contract had been destroyed but we do have the email stating that it was completed and agreed by both partiesThis was not a year contract, just a contract to come and do the work at our house.Regarding the field technician coming to our house, the reason we agreed for him to come out was because we had agreed to upgrade the speedHe was hours late getting to our house, he was here for hours and also left twice and went to the *** *** *** because he said there was some other work he needed to do to upgrade the speed thereHe aslo said he could not do what he needed to do at the ***, it would have to be done at another location and he would have to come back, which he never didThe new ONT he installed did not have the built in router like the previous one so that is why he had to install the new routerHe said because of this he would have to install a router and there would be no charge for the router. I believe they should stand behind the agreement that their agent made to upgrade our speed and $per month with no contract
Regards,
*** ***
We sell between to cars a month in new and used sales depending on the month of the year We make our best effort to get vehicles offline as soon as possible when they are sold. When customers sign up for a car in our finance department, the folder goes upstairs either that day or the next day depending on the day of signing in accounting to get billed and once it is finalized, it is marked in our computer system as sold and then it will take a day or two to get offline. We make every effort to insure accuracy on our prices and we have a disclaimer on our website so that consumers understand that even computer programs are not perfect. All of our tag units had been sold upon arrival of this customer from Austin and we made every effort to make the customer happy. We even made an offer on a non-tagged unit that lost thousands of dollars just to try and make every effort to make the customer happy. The customer knew he could not beat that price anywhere and that is why he shook hands with the manager on our offer and bought the car because it was such at a low low price. The wife seemed very happy and was smiling when her husband bought the vehicle
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me I'm very satisfied now that my truck is now running properly with no more issuesMrRonnie *** was very instrumental in resolving this issue I appreciate the Quality and Professionalism that has been display and the promptness in expediting the refund, in regards to this matter.*** ***
We have contacted the carrier for the extended warranty, Ally Protection Plan and have confirmed they have issued a refund via check #[redacted] to [redacted], the customer's lien-holder. We anticipate the refund from Ally Protection Plan will be reflected in the customer's account in the...
next few days. We have also contacted Ally GAP and the Road Hazard carrier. Although they have not issued the refunds yet, Classic Chevrolet will issue the refund to the customer's lien-holder account today and wait to be reimbursed by the insurance companies.We regret the delay in the processing of this cancellation, but unfortunately sometimes the process takes longer than we would like as we depend upon third parties who are ultimately the ones to issue the refunds.We appreciate the opportunity to correct this concern for the customer and further look forward to continuing to be of service. Regards,Classic Chevrolet Sugar Land
Dear Sir or Madam:I am writing on behalf of Lingo Networks, LLC (Lingo) in response to the complaint of [redacted] (“complainant”).Complainant reported a trouble towards the beginning of 2017. Lingo Networks attempted totroubleshoot with the complainant to resolve the issue, the customer declined to do so. We could seeno issues on our end that could explain the service issues the customer was experiencing. LingoNetworks approved to upgrade their ONT equipment to a newer model and wave any potential fees thatwould be incurred if any issues were found beyond the demarcation point. The complainant did notagree to have a tech come out during our normal schedule hours for this upgrade. Lingo agreed todispatch an after-hours technician at no cost to the complainant. At this time, Lingo advised thecustomer they were in a grandfathered package that was no longer offered and would like to get themon a month to month or a three year contract to upgrade their speeds to the current governmentstandards. Lingo’s Customer Support Representative offered complainant a three year contract for$49.95 per month for the first year with an increase to $69.95 per month beginning in month thirteen.Additionally, a month to month plan was offered at $69.95 per month. These prices were quoted to thecustomer a total of five times. Upon the sixth call, the customer advised the agent they were told theycould get service at $59.00 per month with no contract, the agent mistakenly confirmed that pricing.The complainant called back three days later to agree to the service under that price. The complainantcompleted the paperwork for a three year contract but the paperwork was not fully completed by thecomplainant. Complainant was followed up with the next business day in regard to the incompletecontract and at that time Complainant would not agree to the correct per month pricing.The complainant then scheduled our field technician to come out to complete the ONT upgrade onMarch 16th 2017. A field technician cannot process a speed upgrade due to provisioning parameters.Additionally, a free router was provided to the customer as a courtesy. On June 26th 2017, the customer reported slow speeds. The Lingo Customer Support Representative sawthat their speed package upgrade had not been processed nor any changes made in billing. We followedup with the complainant, apologized and advised that we would like to proceed with upgrading thespeed package. We explained they had not been billed for their upgrade and that the Complainant wasstill on a grandfathered package. It was clearly expressed that the customer is not obligated to move tothe new package. The complaint advised they were under the impression we had upgraded them. Lingoexplained that the field technician was sent out to upgrade the ONT, not their speeds. We explainedthat a contract had been signed but not completed since it was not completed. Lingo Networks has goneabove and beyond for the complainant on many of the issues they have been experiencing, as such, theoffer extended to the complainant stands as listed above with a three year contract for $49.95 permonth for the first year or a month to month option for $69.95 per month.Thank you for your consideration.Sincerely[redacted]
I am writing on behalf of Lingo Networks, LLC. (Lingo) in response to the complaint of [redacted] (“complainant”).In working directly with the complainant, an agreement was reached to settle both accounts. It was additionally agreed upon, that payments could be made in monthly increments over a...
twelve month term. As part of the agreement, complainant will be removed from the collections process and any credit reporting marks will be removed.Thank you for your consideration.Sincerely, [redacted]Lingo NetworksVice President
Better Bu[redacted]ss Bureau:
I have reviewed the response made by the bu[redacted]ss in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.
We were instructed with appointment at 1:00 PM to be in the dealership to test drive these cars that we reserve. If you don't guarantee then instruct someone to not even entertain reservation at all.How would I know that you actually sold those cars? How would I know if you are not just misleading your customers? We reserved multiple cars not just on Friday afternoon and drove there the following morning and we where told they are sold.And guess what, Wednesday following week, all the cars we reserved are still advertise online when we told they are sold. Not just from [redacted], [redacted] but also from your own site. Within 300 mile radius from Austin, TX, your dealership is the only one with that has these amazing low prizes. This is why I strongly believe that your dealership should be guilty of false advertisement.
Regards,
Dear Sir or Madam:I am writing on behalf of Lingo Networks, Inc. (Lingo) in response to the complaint of [redacted] (“complainant”).The complainant pays for 1.5Mb of Internet speed. Due to their issues, a speed increase was recommended anddiscussed with the customer. The package that the...
customer currently pays for has not been offered for several years.Lingo offered the service increase for $49.95 for the first year and then $69.96 for the remainder of the contract.Complainant was advised of these prices on multiple occasions. After each phone conversation, Complainant requestedsome time to think over the pricing. During one of the complainant calls, they asked if the price was $59.95 andComplainant was incorrect advised. This was an honest mistake by one of the representatives. The contract completedby Complainant was incorrect filled out and was voided.We reached out to the complainant to apologize that the upgrade had not been completed yet and wanted to get thisresolved for them. Complainant was advised they had not been billed for the upgrade yet and currently were on the oldpackage. We explained to the complainant that the $59.95 was an incorrect price and apologized for the confusion. Thank you for your consideration. [redacted]MGW NetworksVice President
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
After reading the response I am amazed again with the service of Lingo Networks. They say that their associate quoted us a price and it was incorrect. This is the price we were quoted and we received the contract and it was signed and returned. The never contacted us to tell us that the contract was wrong or that the upgrade would not be completed. Lingo still sent the tech out to complete the upgrade. He even told us that the speed would increase and the last part of the upgrade would have to be completed off site. This tells me that the tech was not informed of the fact that there was no upgrade being completed either!They NEVER contacted us before or after the supposed upgrade was to be completed until we contacted them about 3 weeks after the fact to see why the speed was still so slow. We had to leave a message then and they were supposed to return the call. [redacted] called us back and at this point we were told that the upgrade had not been completed because the contract was wrong and destroyed. So basically for 3 weeks we believed that our internet had been upgraded with NO contact from them to let us know differently.I am not asking for anything that they did not offer themselves. I would like the faster internet service that they promised us at the price they quoted us. Seems to me that this is false advertising if they do not stand behind what their associates quote the customers. This associate told us that BY LAW they could not offer anything slower than 10mb.Even if they did not plan to complete the service they offered and they knew this, they should have informed us up front - before they sent the tech to complete the upgrade, instead of waiting for us to contact them and THEN saying "oh by the way, you didn't get the upgrade that the tech did 3 weeks ago."
Terrible customer service!
Regards,
[redacted]
Our advertised vehicles are sold on a first come basis and If a vehicle was just sold it could still appear on our website until it is finalized. We addressed these concerns during the negotiations. In addition, the following disclaimer is on our website: "Although every reasonable...
effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied. All vehicles are subject to prior sale. Price does not include applicable tax, title, license, processing and/or documentation fees, and destination charges."
Better Bu[redacted]ss Bureau:
This letter is to inform you that Classic Chevrolet Sugar Land, LLC has carried out to my satisfaction the resolution it proposed for my complaint, filed on 2/20/2017 and assigned ID [redacted]. To whom it may concern :I just want to let you know that my complaint ID [redacted] is now resolved. Brandon [redacted] contacted me about this issue and had agreed to compensate me. Please closed this issues as soon as possible and let Brandon [redacted] of Classic Chevrolet Sugar Land know about it.Are the issues resolved? Yes, it is now resolved. If yes, when was the issue resolved? The issue was resolved on April 3, 2017 Did you ever file your case through the court system? NoIf so please include a copy of your filing or judgment for our files.Signature: __[redacted]___________ Date: _April 6, 2017_______
Regards,