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Etfreight Reviews (5)

Shipping statement :Sender [redacted] From Westminster to HCM CityContract date: 1/24/contract number: ***Declared Valued : $, under value declaration ( $400.00, stated in your letter) .Shipping cost : from Westminster, [redacted] **Delivery to Airlines warehouse in LAX : 1/25/15Departure from LAX : 1/30/15ETA : unknown due to various factors involved such as airlines spaces, US and Foreign customsand other factors as stated clearly on the signed contract and understood by the shipper.Arrival TSN airport: 2/5/15Filed customs entry : 2/06/Customs released : 2/13/15First attempt delivery: 2/13/15Problem: consignee was out to a vacation place that is kilometers away.On 2/18/we de liveried the package to consignee at her vacation place without additional charges .Notes: customer services : customer complaint we don't pick up the phone.Answer: need to leave the messageThis reckless shipper continue harassing employeewith bad words from the office to her home at nightShe been afraid of him to death that make usto decide just go ahead delivery the package to consignee at that very far away place without askinghim for additional charges

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
I do not accept the response from EtFreight if you run a legit bussiness then you would pick up you customers phone call I also got an email stating package would be delievered sooner also contacted general manager about the issuess first attempt was not given the correct date etfreight made us travel from rach gia south vietnam to Saigon and they missed the date of promised delivery date of course we went home expenses are high for us to be sitting around so we went back to our hometown also etfreight has made it complicated for us to recieve the package example wanting to take pictures of receiver her passport and other documents this is an act that etfreight does not do to other customers this is personal information and etfreight has forced is to surrender to retrieve our package

etFreight LLC[redacted]Feb/20/2015Revdex.com4747 Viewridge Ave# 200San Diego, Ca 92123-1688Gentlemen,Shipping statement :Sender [redacted]From Westminster to HCM CityContract date: 1/24/15 contract number: 1996Declared Valued : $200.00 , under value declaration ( $400.00, stated in your letter) .Shipping cost : 52.00 from Westminster, CA to HCM City, VNDelivery to Airlines warehouse in LAX : 1/25/15Departure from LAX : 1/30/15ETA : unknown due to various factors involved such as airlines spaces, US and Foreign customsand other factors .. as stated clearly on the signed contract and understood by the shipper.Arrival TSN airport: 2/5/15Filed customs entry : 2/06/15 . Customs released : 2/13/15First attempt delivery: 2/13/15Problem: consignee was out to a vacation place that is .... 279 kilometers away.On 2/18/15 we de liveried the package to consignee at her vacation place without additional charges .Notes: customer services : customer complaint we don't pick up the phone.Answer: need to leave the message. This reckless shipper continue harassing employeewith bad words from the office to her home at night. She been afraid of him to death that make usto decide just go ahead delivery the package to consignee at that very far away place without askinghim for additional charges .

Shipping statement :Sender [redacted]From Westminster to HCM CityContract date: 1/24/15 contract number: [redacted]Declared Valued : $200.00 , under value declaration ( $400.00, stated in your letter) .Shipping cost : 52.00 from Westminster, [redacted]Delivery...

to Airlines warehouse in LAX : 1/25/15Departure from LAX : 1/30/15ETA : unknown due to various factors involved such as airlines spaces, US and Foreign customsand other factors .. as stated clearly on the signed contract and understood by the shipper.Arrival TSN airport: 2/5/15Filed customs entry : 2/06/15 . Customs released : 2/13/15First attempt delivery: 2/13/15Problem: consignee was out to a vacation place that is .... 279 kilometers away.On 2/18/15 we de liveried the package to consignee at her vacation place without additional charges .Notes: customer services : customer complaint we don't pick up the phone.Answer: need to leave the message. This reckless shipper continue harassing employeewith bad words from the office to her home at night. She been afraid of him to death that make usto decide just go ahead delivery the package to consignee at that very far away place without askinghim for additional charges .

Review: Company will ship your item wont give you a tracking number states that it will take 10-15 days to arrive its been 3weeks going on to the 4th week still no response have contacted the owner and have an email stating my package will be delivered on 2-11-2015 but still nothing company accepts only cash and no refund is givenDesired Settlement: I need to know where the package is and when it will be deliveredthey will need more customer service as you call them they will never pick up the phone

Consumer

Response:

Shipping statement :Sender [redacted]From Westminster to HCM CityContract date: 1/24/15 contract number: [redacted]Declared Valued : $200.00 , under value declaration ( $400.00, stated in your letter) .Shipping cost : 52.00 from Westminster, [redacted]Delivery to Airlines warehouse in LAX : 1/25/15Departure from LAX : 1/30/15ETA : unknown due to various factors involved such as airlines spaces, US and Foreign customsand other factors .. as stated clearly on the signed contract and understood by the shipper.Arrival TSN airport: 2/5/15Filed customs entry : 2/06/15 . Customs released : 2/13/15First attempt delivery: 2/13/15Problem: consignee was out to a vacation place that is .... 279 kilometers away.On 2/18/15 we de liveried the package to consignee at her vacation place without additional charges .Notes: customer services : customer complaint we don't pick up the phone.Answer: need to leave the message. This reckless shipper continue harassing employeewith bad words from the office to her home at night. She been afraid of him to death that make usto decide just go ahead delivery the package to consignee at that very far away place without askinghim for additional charges .

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Description: Online Shipping Broker

Address: 15224 Weststate St, Westminster, California, United States, 92683

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